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CE
Communications Engineering Company
Healthcare Sales Account Manager
Career Insights for Clinical Supervisor / Manager
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Based on Wisconsin data
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What they do
A Clinical Supervisor or Manager supervises staff and manages services in a clinical program. May provide clinical supervision for nursing, counseling or home health care staff. Works to ensure quality patient care. Trains and develops clinical staff and manages clinical program budgets.
$105,441 / year median in Wisconsin
+14% projected growth
Job Description
Position Summary For 80 years, CEC has built its success on strong relationships, trusted expertise, and a commitment to doing right by our customers and each other. Our Account Managers carry that legacy forward by owning and growing a portfolio of enterprise accounts, delivering measurable business outcomes through consultative selling, confident execution, and lasting relationships built on trust-with customers and teammates alike. This role requires strategic thinking, disciplined follow-through, and strong cross-functional collaboration to expand our full suite of solutions, including projects and managed services. Key Responsibilities Account Ownership & Growth
- Own a portfolio of enterprise focus accounts with clear accountability for revenue growth and account health
- Identify and close opportunities across CEC's full solution set-projects and managed services
- Expand relationships to drive a balanced revenue mix across all service lines Consultative Sales Approach
- Understand each customer's business, priorities, and challenges
- Align CEC solutions to real business needs and deliver measurable value
- Earn trusted-advisor status through insight, preparation, and follow-through Lead with Confidence and Initiative
- Proactively engage new stakeholders and pursue growth opportunities within accounts
- Tackle competitive situations with confidence and persistence
- Maintain momentum and follow through on every commitment Build Lasting Relationships
- Develop strong, multi-level relationships within customer organizations
- Conduct regular Customer Business Reviews (CBRs) to review performance, reinforce value, and align on future plans
- Champion the Customer Net Promoter Score (cNPS) program -supporting survey participation, owning the results, addressing detractor feedback, and driving continuous improvement in customer satisfaction
- Foster productive internal relationships to ensure successful customer outcomes cecinfo.com Account Planning & Execution
- Build and maintain clear, actionable account plans for each focus account
- Review strategies regularly with sales leadership and adjust as needed
- Maintain a healthy pipeline aligned to account goals Sales Process & CRM Discipline
- Use Salesforce as the system of record for all account and opportunity activity
- Keep data accurate, current, and complete to support forecasting and visibility
- Follow established sales processes for consistency and accountability Collaboration Across CEC
- Partner with pre-sales, delivery, and leadership teams to develop solutions and close business
- Align customer expectations with delivery outcomes
- Communicate openly and consistently across all internal stakeholders Qualifications Required
- 5+ years managing and growing large, complex B2B or enterprise accounts
- Proven consultative selling skills with a track record of building long-term client relationships
- Confidence engaging stakeholders at all levels, including executive leadership
- Strong organizational skills and sales process discipline
- Experience with Salesforce or similar CRM platforms Preferred
- Experience supporting healthcare organizations, hospitals, clinics, or health systems is highly preferred.
- Background working in a values-driven, relationship-focused organization How Success Is Measured
- Revenue growth within assigned accounts
- Solution expansion across projects and managed services
- Pipeline strength and forecast accuracy
- Customer retention, relationship depth, and cNPS scores
- Consistent, accurate use of Salesforce What Success Looks Like at CEC
- You own your accounts and follow through on every commitment
- You build trust-with customers and teammates-through consistency and integrity
- You approach your work with confidence, curiosity, and a willingness to lean in
- You champion the voice of the customer and act on their feedback
- You bring a clear plan, stay organized, and keep a strong pipeline
- You think long-term-about customers, teammates, and the business
- You contribute to a team culture where people support each other and win together "Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job.