Program Manager - Behavioral Health & Intimate Partner Violence/QI Alaska Primary Care Association - 3.1 Anchorage, AK Job Details Full-time $60,000 - $75,000 a year 16 hours ago Qualifications Writing skills Coaching English Technical support Driver's License Quality issues Productivity software Associate's degree Full Job Description This posting will close on September 3. Applications will be reviewed after the closing date, and interviews will be conducted within the subsequent two-week period. Position Summary The Program Manager - Behavioral Health & Intimate Partner Violence/Quality Improvement provides targeted technical assistance to Alaska Community Health Centers focused behavioral health integration, intimate partner violence, and quality improvement as core elements of effective health center operations. This position is housed within APCA's Health Center Operations & Quality Department and works closely with health center leadership teams to address behavioral health integration and addressing intimate partner violence in primary healthcare, along with quality improvement initiatives across the healthcare continuum through operational, organizational, and leadership system improvements. The Program Manager collaborates with operations, quality, finance, and workforce staff at APCA. Essential Duties and Responsibilities include the following: Other duties may be assigned , as necessary. Support Technical Assistance Provide direct technical assistance or training to health center leadership & staff related to: Behavioral Health integration in a Federally Qualified Health Center (FQHC) setting Behavioral Health Compliance Addressing intimate partner violence in primary care Quality improvement initiatives Support health centers in identifying workflow-related opportunities for improvement and developing practical, center specific strategies to address them. Serve as a trusted advisor to health center leaders navigating behavioral health integration, implementing intimate partner violence screenings and interventions, and execution of Plan-Do-Study-Act (PDSA) cycles related to quality improvement. Deliver presentations to community leaders and stakeholders, as a subject matter expert. Assist health centers to gain role clarity within each respective workflow. Support health centers to develop efficient workflows to support their initiatives. Integrate local community and state considerations into broader improvement efforts, including access, care team design, and quality improvement. Being knowledgeable about and sharing relevant best practices from health centers in Alaska and nationwide. Being knowledgeable about and connecting Alaska health centers with relevant subject matter experts and resources. Program Development & Implementation Contribute to development and implementation of behavioral health support initiatives, workplans, and deliverables within OPS. Contribute to development and implementation of intimate partner violence screening and intervention support initiatives, workplans, and deliverables within OPS. Participate in site visits, collaborative learning activities, and convenings as applicable to behavioral health and intimate partner violence. Collaborate across APCA departments to ensure integrated, high-quality technical assistance to health centers. Develop and track short- and long-term performance measures based on health center needs; use data to improve health center program outcomes. Assist with procurement processes and contracts in accordance with funding requirements and organizational policies. Develop of tools, resources, and guidance to support operational improvements focused around behavioral health integration and intimate partner violence. Collect, analyze, and use program data to assess impact and outcomes and recommend changes. Recommend changes to workplans and budgets to meet health center needs and improve program effectiveness. Contribute to timely and accurate reports of related to relevant activities, deliverables, and performance measures for leadership, funders, and other stakeholders. Other Duties as Assigned Represent APCA at regional, statewide, and national meetings, convenings, and workgroups, as assigned, including participation with

HRSA, NACHC, PCA

partners, and other stakeholders. Contribute to cross-departmental APCA initiatives and organizational priorities beyond core program responsibilities. Respond flexibly to emerging health center needs, policy changes, public health events, or funding opportunities that affect health centers. Support special projects, pilots, or time-limited initiatives aligned with APCA's strategic goals and member needs. Serve as an organizational resource to advance APCA's role as a trusted partner and technical assistance provider for Alaska health centers. Partnerships & Relationships Manage external partnerships in collaboration with the Population Health & Quality Improvement Senior Manager. Maintain ongoing and effective collaboration and communication in relationships with APCA partners, funders, stakeholders, staff, and subject matter experts to create, update, and continuously improve programs. Work collaboratively with APCA staff and leaders to achieve objectives and ensure programming is aligned with grant goals & outcomes, APCA strategy, and health center needs.

Qualifications / Knowledge

Required Associate's degree in public health, health administration, behavioral health, or a related field. Minimum of two (2) years of progressively responsible experience in healthcare, public health, or workforce-related roles. Experience working with or supporting community health centers, primary care associations, or safety-net healthcare organizations. Strong understanding of behavioral health landscape in rural and frontier healthcare settings. Strong understanding of intimate partner violence screening and intervention challenges in rural and frontier healthcare settings. Experience with implementing quality improvement techniques. Ability to provide practical, solutions-oriented technical assistance to a variety of health center stakeholders. Proficiency with Microsoft Office Suite. Valid Alaska Driver's License and access to reliable, insured transportation. Experience providing technical assistance, coaching, or advisory support to healthcare leadership teams. Familiarity with federal grant requirements. Preferred Bachelor's degree in public health, health administration, behavioral health, or a related field. Experience providing technical assistance, coaching, or advisory support to healthcare leadership teams. Familiarity with HRSA Health Center Program requirements. Skills and Abilities Ability to build trust and credibility with health center leadership Strong systems thinking and problem-solving skills Excellent written, verbal, and facilitation skills Ability to address sensitive workforce and leadership issues with discretion Strong organizational skills and ability to manage multiple priorities Ability to work collaboratively across disciplines and departments Commitment to health equity and community-driven care Supervisory Relationship Received Works under the direct supervision of the Population Health & Quality Improvement Senior Manager. Performance is assessed through review of work, integration, and cooperation within the department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria. Exercised This position does not have supervisory responsibility Language Skills Required Fluency in written and spoken English required. Superior written and oral communication skills. Travel Required In-state travel occurs multiple times per year, including travel to rural and remote communities. Out-of-state travel may be required one to three (1-3) times per year. In-city travel by personal vehicle for meetings and site visits as needed. Mileage reimbursed per APCA policy. Hours per Week This is a full-time position, 40 hours/week. Generally, the hours are 8:00 a.m. to 5:00 p.m. Physical Requirements This position is generally classified as sedentary work under the U.S. Department of Labor's physical demand categories.

Sedentary work involves:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Primarily sitting for extended periods, with occasional standing or walking for brief tasks. Frequent use of hands and fingers for typing, writing, and handling documents or office materials. Occasional lifting, carrying, or transporting of materials (e.g., merchandise, supplies, or display items) during organizational events, meetings, or travel. Visual acuity sufficient to read and produce electronic and paper documents and to perform computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with the Americans with Disabilities Act (ADA). Work E nvironment Duties will generally be performed in an office setting with travel and associated accommodations throughout the local area, the state of Alaska, and the Lower 48 as needed.

NOTE:

Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. The primary purpose of this description is to outline and communicate key tasks and expectations for the position. This description does not imply or create a contractual relationship. Alaska Primary Care Association is an at-will employer.