Health & Wellness Program Manager one

• n•ten Phoenix, AZ Job Details Full-time $55,000 - $70,000 a year 11 hours ago Benefits Wellness program Mileage reimbursement Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Community health & wellness Master's degree in social work Wellness program management Project reporting Volunteer support Working with LGBTQ+ individuals CPR Certification Partnership strategy Strategic goal setting Program design Database systems Managing healthcare project budgets Microsoft Outlook Data analysis reporting Bachelor's degree in social work Community partnership development strategy Project documentation Healthcare advocacy Social service program performance evaluation Youth engagement programs Computer literacy Healthcare Administration Community health education Trauma-sensitive environment Local agency collaboration Public health setting experience Focus groups (needs assessment method) Collaboration with board members Mid-level Community resource coordination in health services social work Full Job Description Make your mark!

Find your next career at one

• n•ten.

Passion meets purpose! Discover rewarding careers supporting LGBTQ+ youth & young adults Impactful work Join a passionate team dedicated to empowering and supporting LGBTQ+ youth & young adults Dynamic work environment Tackle challenges with a passionate team that is invested in continuously improving the lives of LGBTQ+ youth. Work that makes a difference At one

• n•ten, your work helps create safe spaces that fuel a more inclusive future for the LGBTQ+ community!

Working at one

• n•ten offers more than just a paycheck.

We offer comprehensive benefits that support our employees physical, emotional, and financial wellness.

Competitive Compensation:

Pay equity & cost-of-living analysis/adjustments 37-Paid Accrued Days Off in the first 2-years: Vacation, Sick, Holidays & Floating Days Medical, Dental, Vision, 401k Life Insurance & Additional Supplemental Coverages Wellness & Employee Assistance Programs Work Environment to

Recharge, Inspire & Collaborate Community of Learning and Development Social Impact & Volunteer Opportunities Health & Wellness Program Manager Title:

Health & Wellness Program Manager Location:

Downtown Phoenix Position Type:

Exempt;

Full-Time Reports To:

Vice President of Programs & Strategy Compensation:

$55,000-$70,000 annual

Benefits:

Medical, Dental, Vision, Paid Time Off, 401

K Application Submission Deadline:

Open Until Filled one n ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ + ) youth ages 11 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds.

VISION:

one

• n•ten envisions a world where all LGBTQ+ youth and young adults are embraced for who they are, actively engaged in their communities, and empowered to lead.

MISSION:

To serve LGBTQ+ youth and young adults ages 11-24. We enhance their lives by providing empowering social and service programs that promote self-expression, self-acceptance, leadership development, and healthy life choices.

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

one n ten is building upon its existing Health & Wellness initiatives to create a broader, coordinated program that strengthens how LGBTQ+ youth access developmentally and age-appropriate healthcare, wellness resources, supportive services, and systems of care. The Health & Wellness Program Manager will lead the development, implementation, management, and continuous improvement of this work, helping build a lasting organizational competency in Health & Wellness at one n ten. The Program Manager will strengthen current services while developing developmentally and age-appropriate program navigation systems, partnerships, goals, and measurable outcomes. A central focus will be positioning one n ten as a trusted connector and hub for LGBTQ+ youth health and wellness resources, including clear pathways to trusted providers and systems of care. The Health & Wellness Program Manager will center youth voice and lived experience while collaborating with staff, leadership, the Health & Wellness Board Task Force, families, and community partners to build an accessible, scalable, and sustainable model.

KEY AREAS OF RESPONSIBILITIES

Program Strategy & Development Lead the development, implementation, and continuous improvement of Health & Wellness initiatives. Assess programs, services, resources, and referral practices to identify gaps and opportunities. Translate organizational priorities and community needs into goals, work plans, activities, and measurable outcomes. Develop policies, procedures, tools, and standards that support consistent implementation. Stay informed about emerging needs and promising practices in LGBTQ+ health and wellness. Youth-Centered Programs & Navigation Gather youth, family, and care provider feedback and incorporate lived e xperience into program design and improvement. Develop accessible, culturally responsive, trauma-informed programs, including workshops, education, and wellness activities. Identify barriers to health and wellness resources and develop strategies to reduce them. Develop participant-friendly resources that promote health literacy, self-advocacy, and access to care. Establish referral processes and provide resource navigation while maintaining boundaries between navigation and clinical services. Cultivate and maintain positive relationships with regular volunteers to support mission success, encourage ongoing engagement, and promote a positive volunteer experience. Community Partnerships Develop and maintain a vetted network of LGBTQ+ competent healthcare, behavioral health, public health, and community resources. Build partnerships and referral pathways that expand access beyond services one n ten provides directly. Coordinate partner-led programs, education, outreach, screenings, and other services as appropriate. Represent one n ten in relevant coalitions and collaborative initiatives and co mmunity events such as Phoenix Pride, Rainbows Festival, holiday events, etc. Program & Grant Management Manage Health & Wellness initiatives, including timelines, deliverables, partnerships, documentation, and logistics. Coordinate Health & Wellness activities across one n ten programs and locations. Manage program budgets and expenditures with organizational leadership. Lead implementation of grant-funded initiatives and ensure alignment with grant commitments and priorities. Develop sustainable systems and processes that support program growth. Evaluation & Organizational Capacity Building Establish and track program outcomes including participation, referrals, partnerships, resource connections, and youth feedback. Analyze data and feedback to identify trends, gaps, and opportunities for improvement. Prepare program updates and reports. Serve as an internal resource on Health & Wellness programs, referrals, and community resources. Train staff on referral processes, resources, procedures, and appropriate boundaries. Collaborate across departments to integrate Health & Wellness into the broader youth experience.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of LGBTQ+ youth health and wellness needs, barriers, strengths, and protective factors. Experience developing, implementing, managing, and evaluating programs for youth, young adults, or historically underserved communities. Knowledge of healthcare navigation, behavioral health, public health, housing, social services, or related fields. Strong understanding of trauma-informed, youth-centered, strengths-based, and culturally responsive approaches. Ability to translate priorities and participant feedback into effective programs, partnerships, and measurable outcomes. Strong communication, facilitation, relationship-building, organizational, and project management skills. Experience with program operations, evaluation, budgets, and grant implementation. Ability to manage multiple priorities and work effectively independently and collaboratively. Demonstrate adaptability, professionalism, sound judgment, confidentiality, and appropriate professional boundaries. Demonstrate a strong commitment to the well-being, dignity, agency, and strengths of LGBTQ+ and BIPOC youth. Value and respect diversity within LGBTQ+ communities and across identities and experiences. Build trust and collaborate effectively with youth, staff, families, partners, providers, funders, and Board members. Think strategically while translating ideas into practical, sustainable implementation. Balance innovation with organizational capacity and long-term sustainability. Skills that come with this lived experience are valuable to this position. Demonstrate leadership to ensure appropriate conduct, safety, and development of participants.

EDUCATION/EXPERIENCE

Master's degree or advanced training in public health, social work, healthcare administration, nonprofit management, counseling, or related field preferred. Bachelor's degree in public health, social work, human services, healthcare administration, nonprofit management, or a related field or equivalent relevant experience. Minimum of 3 years of experience in program management, youth development, healthcare navigation, public health, human services, behavioral health, housing, LGBTQ+ nonprofits, or a related field. Experience developing or improving programs, systems, partnerships, or services for youth or underserved communities. Experience building partnerships with healthcare, behavioral health, housing, social service, or community-based organizations. Experience with program implementation, data and evaluation, budgets, and/or grant-funded initiatives. Experience with healthcare or social service navigation and referral systems, including knowledge of LGBTQ+ competent healthcare, social services, and community resources in Arizona, preferred. Experience with program evaluation, grant reporting, focus groups, and/or community listening sessions. Strong computer skills, including Microsoft Outlook, Teams, and Microsoft Office applications. Experience with Salesforce or comparable case management/database systems. Current CPR and First Aid Certification or ability to obtain. Applicants must be currently authorized to work in the United States on a full-time basis.

SCHEDULE

E xempt full-time, primarily during standard business hours, with occasional evening and weekend work to engage youth, attend programs and events, and support organizational initiatives .

PHYSICAL REQUIREMENTS/DEMANDS

Standing, walking, repetitive motions, bending, stretching and able to lift 4 0lbs without issue.

TRAVEL:

Ability and willingness to drive a company vehicle and/or your own reliable vehicle to travel to various locations. Mileage reimbursement is available.

SCREENING REQUIREMENTS

: Must pass a Criminal Background Check and maintain a valid Fingerprint Clearance Card.

INSTRUCTIONS - HOW TO APPLY A

complete application contains the following items: A cover letter, not to exceed one page A comprehensive resume Contact information for three current professional references. Items should be saved together in one PDF (.pdf) or Word document (.doc or .docx), and saved with a file name in the following format: LastnameHWPMApplication.pdf (or .doc or .docx) Complete applications should be attached to an email message with "HWPM Submission" in the subject line, and sent to: Applications will not be accepted through any other means. Applicants can expect to receive confirmation within 10 business days indicating that an application has been successfully received. one

• n•ten is an EOE/ADA Reasonable Accommodation Employer.

Applicants in need of assistance can contact the one

• n•ten office at 602-400-2601.

For assistance or to submit a resume for a position not listed above, contact us at .