A Healthcare Program Manager manages ongoing program activity, or a group of related projects, for a healthcare company or organization. May work in healthcare directly, or work in other operational roles which support the healthcare program.
This position oversees the adult mental health case managers and program oversight for the adult mental health program which also includes PASRR, Peer Support Specialists, and the Residential facilities. The AMH Program manager also provides some direct care services to individuals and excels in advocating for and assisting TCC clients in coping with crisis situations and with admission into services. AMH Program Manager develops and implements
HHSC/TAC
approved training methodologies for TCC employees, monitors and evaluates Adult Mental Health service documentation submitted by QMHP staff to ensure all HHSC and CMS requirements are met or exceeded. Assists Program Director with community outreach and trainings when necessary. Provides training, support and oversight for Adult Mental Health Case Managers, as well as perform necessary duties in the event of employee absence and/or transition Assists Program Director with meeting or exceeding performance measures. Other duties as requested and authorized by Program Director in accordance with the philosophy, goals and objectives of Texoma Community Center. Operates under trauma-informed and recovery-oriented models of care which align with CCBHC standards.
Qualifications:
Education and/or
Experience:
Masters Degree in Social Work, Sociology, Psychology, or Counseling requiredTwo years (2) leadership experience preferred
Certificates, Licensure, Registrations:
Current drivers license and vehicle for use while at workCurrent license as an LPHA (LCSW, LMFT, LPC) required
Knowledge, Skills and Abilities:
Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and providersWorking knowledge in Quality Improvement, Risk Management, Staff Coordination and/or continuous quality improvement philosophies and principles is preferred
General Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and / or ability required: Ability to add, subtract, multiply, and divideAbility to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, operational and maintenance and organizational policy / procedures Ability to write reports and correspondenceAbility to effectively communicate Ability to work cooperatively and communicate effectively to maintain good working relationships Ability to work with skill in identifying problems; making frequent decisions regarding method of performance
Security/Access:
Will have access to confidential information abiding by the organizations privacy policies and regulations concerning this information
