Manager, Medical Staff Services The University of Texas at Tyler - 3.7 Tyler, TX Job Details Full-time 7 hours ago Benefits Retirement plan Qualifications TJC Staff supervision Management Provider database maintenance for medical credentialing Medical software Phone communication CMS Process design Employee relationship building Clinical staff development programs Budget management planning Schedule management CMS regulatory compliance Analysis skills Phone customer support Policy & process development Records management Bachelor's degree Decision making Quality compliance management Healthcare provider information Interdisciplinary policy and procedure development experience Annual budget preparation Healthcare policy development Productivity software Clinical confidentiality policies Senior level 4 years Hospital regulatory compliance Communication skills Full Job Description Required Application Materials A single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.

Important Instructions:

When prompted to upload your "resume", upload your combined documents as one file. Please do not upload documents to "Cover Letter" or "References". If the required application materials were not uploaded at the "resume" prompt, please withdraw your application, and re-apply to upload your combined documents as one file. Job Summary The Manager for Medical Staff Services is responsible for credentialing and privileging activities for the UT Tyler Health Science Center (UTHSC) medical staff and Advanced Practice Professionals (APPs). Duties include managing new appointments and reappointments, ensuring adherence to medical staff bylaws, rules, regulations, and policies, overseeing medical staff meeting flow and structure, and maintaining compliance with regulatory and accrediting agencies (e.g., TJC, NCQA, CMS). The manager also assists in preparing the Medical Staff Services budget in accordance with university guidelines. Key Responsibilities Serves as essential liaison between senior management, nursing and medical staff to promote and enhance communication and positive working relationships. Ensure compliance with the accrediting and regulatory agencies (TJC, NCQA, CMS, TMB) regarding credentialing of medical staff while developing and maintaining a working knowledge of statutes and laws. Maintain a working knowledge of and writes revisions to Medical Staff Bylaws/Rules & Regulations for ongoing compliance with accrediting and regulatory agencies; develops policies and procedures to successfully implement medical staff, performance review and accreditation standards. Disseminates to appropriate parties. Responsible for daily operations of the credentialing department, including the supervision of staff. Develop, manage and monitor processes and procedures that support the credentialing, recredentialing, and provider set up process. Responsible for the medical staff meetings and information flow to various committees. Serve on medical staff and quality committees to ensure compliance with set standards. Assist in development and planning activities, as applicable, for educational and professional growth of the medical staff. Maintain credentialing software database and provide medical staff intranet information. Design and produce reports from the Cactus Symplr Provider database responsive to requests for information. Adhere to HIPAA guidelines and Personal Sensitive Information policy and maintains confidentiality of all files, correspondence, quality files, peer review activities, and special projects. Understand the basis for confidentiality of medical staff matters and appropriately apply levels of security to requests for information. Performs other duties as assigned. Required Education/Experience Bachelor's degree in related field. Four (4) years of related experience. May accept a combination of education and experience. Accompanying Knowledge, Skills, Abilities and Competencies Proficiency using computers and Microsoft Office Suite. Strong customer service and communication skills, both in person and over the phone. Ability to work autonomously to analyze and solve problems and make sound decisions (critical thinking). Ability to maintain confidentiality of records and information. Excellent oral and written communication skills with the ability to communicate complex information to an audience in an understandable manner. Proficiency using computers and software packages. Competency with electronic databases. Excellent organizational and multi-tasking skills with solid attention to detail. Strong knowledge of credentialing rules, regulations and Joint Commission standards. Must be detail-oriented and have excellent time management skills. Effectively manages multiple assignments at once, setting priorities and delivering results within tight deadlines. Ability to adapt to new technologies and software systems quickly. Strong analytical, critical and problem-solving skills to identify and resolve issues efficiently. About The University of Texas at Tyler and UT Tyler Health Science Center The University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges. Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas. Providing exceptional patient care, comprehensive education and innovative research, The University of Texas at Tyler Health Science Center and UT Health East Texas combine to serve as the university medical center for Northeast Texas and beyond. For more information, please visit https://www.uttyler.edu/about. Why work for UT Tyler?

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Why Work for UT Tyler? Additional Information The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. For more information regarding benefits offered by UT Tyler, please visit https://www.uttyler.edu/offices/human-resources/employees/benefits. Clinical Position Requirements Clinical positions require pre-screening through our Occupational Health department, including a drug test. Employees are required to obtain annual influenza vaccines. EEO Statement The University of Texas at Tyler is an Equal Employment Opportunity Employer.