Description:

Job Title:

Medical Assistant - ENT (Ear, Nose & Throat)

Office Location:

2515 Foresight Circle, Grand Junction, CO 8105

Employment Type:

Full-Time Reports To:

Physician and Practice Manager Position Summary Colorado West Ear, Nose & Throat / Audiology & Allergy is seeking a compassionate, detail-oriented Audiology Technician to support our audiologists in delivering exceptional patient care. This position plays a key role in patient flow, hearing aid support, diagnostic testing preparation, and administrative coordination within a busy specialty practice. Responsibilities Clinical Duties Prepare patients for audiology appointments and assist with patient intake. Obtain and document medical histories and hearing-related concerns. Perform hearing aid cleanings, maintenance, troubleshooting, and basic repairs. Educate patients on hearing aid care, use, and maintenance. Assist audiologists with diagnostic testing and procedures. Ensure examination rooms and equipment are clean and properly stocked. Provide excellent customer service to patients and families. Administrative Duties Manage hearing aid inventory, supplies, and manufacturer orders. Schedule appointments and coordinate patient follow-up care. Process hearing aid shipments, warranties, and repair requests. Maintain accurate electronic medical records. Verify patient information, insurance coverage, and authorizations. Answer phones and respond to patient inquiries professionally. Manage medical records and ensure HIPAA compliance.

Requirements:

Qualifications Required:

High school diploma or GED. Strong communication and interpersonal skills. Excellent organizational and computer skills. Ability to multitask in a fast-paced medical environment. Professional appearance and customer-focused attitude.

Preferred:

Previous experience in healthcare, audiology, ENT, or medical office settings. Experience with hearing aids or medical devices. Familiarity with electronic health records (EHR) systems. Physical Requirements Ability to sit, stand, and walk throughout the workday. Ability to assist patients and handle audiology equipment. Ability to lift up to 25 pounds occasionally. Benefits Competitive salary based on experience. Health insurance. Paid time off and holidays. Retirement plan options. Continuing education and professional development opportunities. Supportive team-oriented work environment. Why Join Our Team? At Colorado West Ear, Nose & Throat / Audiology & Allergy, we are dedicated to improving the lives of our patients through exceptional hearing and healthcare services. We value teamwork, compassion, professionalism, and excellence in patient care.