Company Description Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the

Future of Health:

Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Job Description Hearing Aid Tech

•

Henry Ford Health Job Title Hearing Aid Tech Shift Hours:

Monday, Tuesday, Thursday and Friday 8:00 am

•4:30pm Wednesday 7:00 am-3:30pm No weekends or holidays coverage required

Job Location:

Henry Ford Medical Center

•Lakeside

•14500 Hall Rd, Sterling Heights, MI 48313 About the Department Join the Henry Ford Medical Group, one of Michigan's largest physician organizations, dedicated to delivering coordinated care across primary and specialty practices. As part of our Audiology team, you¿ll work in a collaborative environment, supported by leading clinical resources, and focused on building lasting relationships with patients and communities. Our department is committed to providing exceptional hearing care services, ensuring every patient receives personalized and effective treatment. Role Overview As a Hearing Aid Tech, you¿ll play a vital role in supporting our Audiology clinic by assisting with patient care, hearing aid maintenance, and administrative tasks. Working under the supervision of licensed Audiologists and the site Team Leader, you¿ll ensure smooth clinic operations and contribute to delivering high-quality hearing care to our patients. Why Henry Ford Health At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible. What You Will Do Assist patients with hearing aid fittings, adjustments, and troubleshooting. Communicate effectively with patients, co-workers, physicians, and other system employees regarding patient care needs. Document all aspects of patient treatment accurately for review and co-signature by the supervising Audiologist. Complete necessary and accurate patient billing information. Work independently and collaborate with the team to ensure clinic efficiency and patient satisfaction. Qualifications What You Will Need Required Qualifications High School Diploma or G.E.D. equivalent. Minimum of 1-3 months on-the-job training. Completion of HFHS training on CarePlus, EPIC, Outlook, and related competencies. Basic Microsoft Word and Excel skills. Ability to communicate effectively with the hearing-impaired population, both in person and on the telephone. Preferred Qualifications Previous experience in a healthcare or audiology setting. Demonstrated proficiency in customer service through ongoing training and in-services. What We Offer Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in the lives of our patients and communities. Join Our Team Ready to make a difference? and be part of our mission to provide exceptional care at Henry Ford Health.