• Access Associate
• Bethesda North Hospital
• Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital.

Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. We offer career growth opportunities , a comprehensive benefits package (for PT or FT) and competitive shift differentials as appropriate for your shift worked. Can turn into Part-time or Full-time depending on your interest and future needs.

• Requires 2 weeks of Full-time Day paid training in Norwood.
• Apply today and grow your career with a team that truly values you.

Location:

• Bethesda North Hospital at 10500 Montgomery Road, Montgomery, OH 45242 https://share.

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OfnIKM Work Schedule:

Hours/shifts vary Holiday/weekend rotation, various shifts needed

Incentives & Benefits:

• For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.

For PRN/Optional, there is access to 401(k) and other benefits. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Overview:

Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles.

SCHEDULING

schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement.

REGISTRATION

educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).

Job Requirements:

High School Diploma or GED Degree or GED (Required) 1

• 2 years experience Customer Service (Required) Ability to operate multiple computer applications Excellent verbal and written skills Typing speed of 35 wpm Medical terminology required within first year of employment if not already taken

Job Responsibilities:

Ability to adapt to a dynamic work flow, appropriate volume of phone calls/registrations per hour and other identified departmental targets. Accuracy. Follows regulatory and departmental policies for collection of data, patient safety and point of service collections. Follow scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers.

Working Conditions:

Bending

• Climbing
• Rarely Concentrating
• Consistently Continuous Learning

• Consistently Hearing:

  Conversation

• Consistently Hearing:

  Other Sounds
• Consistently Interpersonal Communication
• Consistently Kneeling
• Consistently Lifting