AmeriHealth Caritas Keyword Location Search view all jobs Care Connector Virtual, USA Posted 3 days ago Apply Now Role Overview The Care Connector supports the daily operations of integrated care management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company. The incumbent identifies members with Care Gaps/HEDIS-related health conditions and assists them in accessing care through Plan benefits and community resources. Under the direction of Clinical staff, the Care Connector will provide Members with educational materials and carry out strategies to increase healthcare adherence and reduce barriers to care.

Education and Experience:

High School Diploma or equivalent required. Minimum two (2) years of current/recent work experience in a customer service environment. Member service or customer service telephone experience desired, preferably within a managed care organization. Medical terminology experience preferred. Strongly prefer Medical Assistant, Home Health Aide, Nursing Assistant, and/or other similar health care para-professional training or certification Skills & Abilities Excellent interpersonal and verbal communication skills. Ability to write clear and concise reports. Attention to detail and confidentiality with strong organizational skills. Proficient PC skills in a Windows-based environment, including MS Office products, spreadsheets, and database programs. Our Comprehensive Benefits Package We offer flexible work solutions, including remote options and hybrid schedules, competitive pay, paid time off (including holidays and volunteer events), health insurance coverage for you and your dependents starting Day 1, 401(k), tuition reimbursement, and more. At AmeriHealth Caritas, we're passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact millions of lives through our national footprint of products, services, and award-winning programs. If you want to make a difference, we'd love to hear from you. Headquartered in Newtown Square, PA, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. Our offerings include integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com As a company, we support internal diversity through: Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI. Apply Now Active Filters Care Connector Virtual, USA Clear All Powered By Cookie Policy We use cookies to improve your experience on our site. To find out more, read our privacy policy Accept Cookies Decline Cookies