Home Health Office Receptionist / Office Assistant Genuine Home Health Services Plano, TX Job Details Full-time 18 hours ago Benefits Free parking Paid training Paid time off On-the-job training Paid orientation Professional development assistance Opportunities for advancement Paid sick time Qualifications Computer literacy Full Job Description Genuine Home Health Care Services is looking for a friendly, organized, and detail-oriented Home Health Office Receptionist / Office Assistant to join our growing team. As the first point of contact for patients, families, caregivers, and healthcare professionals, you will play an important role in creating a welcoming and professional office environment. In this position, you will support the day-to-day administrative operations of our office by managing front desk activities, coordinating communications, maintaining patient records, and assisting with office documentation. Your exceptional customer service, organizational skills, and ability to multitask will help ensure our patients receive the highest level of care and support. If you are dependable, compassionate, and enjoy working in a fast-paced healthcare environment, we encourage you to apply. Qualifications 1-2 years of experience in a Home health care office or medical office setting preferred Strong knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and medical billing practices Understanding of HIPAA regulations and patient confidentiality requirements Proficiency in Microsoft Office (Word, Excel, Outlook) and electronic health record (EHR/EMR) systems Experience with multi-line phone systems and professional phone etiquette Excellent organizational, time management, and multitasking abilities Strong written and verbal communication skills Detail-oriented with accurate data entry skills Quick learner with solid computer proficiency Responsibilities Welcome patients and visitors while providing exceptional customer service Answer and direct incoming calls using a multi-line phone system Schedule appointments and maintain accurate patient calendars Register new patients and update existing patient information Perform data entry, filing, scanning, and document management Maintain organized patient records and ensure documentation is complete and accurate Upload clinical notes and organize patient reports Communicate professionally with physicians, caregivers, contractors, and healthcare partners Respond to patient inquiries and resolve administrative issues promptly Assist office staff and management with daily administrative tasks Process incoming and outgoing correspondence Positive attitude and ability to work effectively in a team environment Medicare and Medicaid experience preferred Bilingual candidates are strongly encouraged to apply Support efficient office operations while maintaining HIPAA compliance Why Join Genuine Home Health Care Services? At Genuine Home Health Care Services, you'll become part of a supportive, collaborative team dedicated to providing exceptional patient care. We value our employees and invest in their professional growth through ongoing training, mentorship, and advancement opportunities. If you're looking for a rewarding career where your contributions make a meaningful difference every day, we'd love to hear from you. Benefits Full-time position Paid time off Paid sick leave Paid orientation On-the-job training Opportunities for professional growth and career advancement

Work Location:

In person

Benefits:

Free parking Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance

Work Location:

In person