Technician, Clinical C University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Technician, Clinical C Job Profile Title Technician, Clinical C Job Description Summary The primary function of this position is to perform laboratory testing on companion animals using both automated and manual techniques in all sections of the lab; this includes hematology, chemistry, coagulation, cytology, blood banking, and immunology. Job Description The Clinical Laboratory Technician C performs clinical laboratory testing on companion animal specimens using both automated and manual techniques across multiple areas of the laboratory, including hematology, chemistry, coagulation, cytology, blood banking, and immunology. This position is responsible for accurate specimen processing and testing, quality control, review and release of laboratory results, and communication of abnormal findings. The Clinical Laboratory Technician C also serves as an experienced technical resource within the laboratory, assisting with complex or problematic specimens, troubleshooting instrumentation and testing issues, training other technicians, and supporting the efficient day-to-day operation of the laboratory. The role requires independent judgment, strong problem-solving skills, and the ability to work effectively in a fast-paced clinical environment. Job Responsibilities Prepare and test clinical laboratory specimens according to established protocols using automated and manual testing methodologies across multiple laboratory disciplines. Perform daily quality control procedures; identify and report abnormal findings and resolve basic quality control issues. Oversee instrument calibrations, lot changes, implementation of new quality control materials, and startup of laboratory analyzers. Apply advanced quality control principles, including interpretation and application of Westgard Rules, and assist in identifying and managing trends or errors. Accession specimens and assist other technicians with accessioning during periods of high workload. Answer phones and prepare specimens for shipment to outside laboratories. Review and release laboratory results and communicate abnormal or unexpected findings to pathologists, clinicians, supervisors, and other appropriate staff. Enter and release outside laboratory results and reports. Train and assess clinical laboratory technicians, including new employees, in instrument operation, troubleshooting, quality control testing and interpretation, routine and preventive maintenance, and proper specimen handling. Develop and provide continuing education, training materials, and maintenance-of-proficiency resources for laboratory staff. Assist with complicated or problematic specimens and perform analysis on more difficult samples. Serve as a technical resource for challenging cases and research-related testing. Develop, document, and maintain laboratory procedures and protocols and provide feedback regarding established testing procedures and workflows. Maintain laboratory organization and inventory, including monitoring, ordering, and restocking laboratory supplies. Maintain working knowledge of the laboratory information system, including adding test information, assisting with technician setup, and searching or retrieving laboratory information. Provide functional leadership and support laboratory operations in the absence of management, including responding to questions from clinicians, arranging staff duties, and helping ensure completion of daily work. Perform additional duties as assigned.

Qualifications Required:

Associate's degree or two-year college equivalent and 3-5 years of relevant experience, or an equivalent combination of education and experience. Previous laboratory experience and demonstrated knowledge of clinical laboratory testing techniques, methodologies, instrumentation, and quality control practices. Ability to perform and troubleshoot both automated and manual laboratory testing. Strong analytical and problem-solving skills, including the ability to identify and evaluate varied laboratory problems and determine appropriate solutions. Ability to exercise independent judgment while following established laboratory procedures, quality standards, and safety protocols. Strong organizational skills with the ability to prioritize work and maintain accuracy in a fast-paced clinical laboratory environment. Effective verbal and written communication skills and the ability to communicate laboratory findings with clinicians, pathologists, supervisors, and colleagues. Ability to work both independently and collaboratively as part of a clinical laboratory team. Ability to train, orient, and provide technical guidance to other laboratory staff. Basic proficiency with Microsoft Word and Excel and the ability to learn and effectively use laboratory information systems.

Preferred:

Bachelor's degree in a related scientific or laboratory discipline. Experience working in a veterinary or clinical diagnostic laboratory. Experience with hematology, chemistry, coagulation, cytology, blood banking, and/or immunology testing. Experience with advanced laboratory quality control, analyzer calibration, troubleshooting, and preventive maintenance. Experience training or serving in a lead capacity with clinical laboratory staff. Experience with Orchard or a comparable laboratory information system. Job Location - City, State Philadelphia, Pennsylvania Department / School School of Veterinary Medicine Pay Range $19.81 - $31.80 Hourly Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits Health, Life, and Flexible Spending Accounts :

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

Tuition :

Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

Retirement:

Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from

Work:

Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.

Long-Term Care Insurance:

In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

Wellness and Work-life Resources :

Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

Professional and Personal Development:

Penn provides an array of resources to help you advance yourself personally and professionally.

University Resources:

As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.

Discounts and Special Services :

From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

Flexible Work Hours:

Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

Penn Home Ownership Services:

Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

Adoption Assistance:

Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. ​ To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay Equal Employment Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law. To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Ryan-Veterinary-Hospital/Technician--Clinical-C_JR00126610-2 je-a809f58678fc4651986ec353a68ffdd8