Summary:

Under the direction of the Central Processing Supervisor the Laboratory Assistant performs all work station function in Central Processing area of the Laboratory including electronic patient registration and test ordering, processing of laboratory specimens for analysis, electronic ordering and packaging of specimens referred to a reference laboratory for analysis, specimen handling and planting of microbiology specimens, processing of specimens for cytologic and pathologic examination. Performs the duties of a Client Services Representative when needed.

Education:

High School diploma or equivalent.

Experience:

Medical terminology and computer skills required. Previous laboratory experience preferred

Skills & Abilities:

• Working knowledge of laboratory terminology and specimen handling
• Ability to utilize sound interpersonal skills when interacting and taking into consideration cultural background, linguistic skills and age of customers.
• Computer skills
• Ability to work cooperatively with peers and other disciplines
• Ability to read and interpret data, reports, reading material
• Ability to respond to incoming calls, transcribe details and accurate messages
• Ability to file data/reports utilizing system design
• Maintains information confidential (HIPAA)
• Demonstrated customer service skills
• Ability to utilize responsive customer service skills when interacting and taking into consideration cultural background, linguistic skills and age of customers
• Ability to work cooperatively with peers and other disciplines
• Ability to communicate effectively and work collaboratively with peers and other interdisciplinary teams