Job Description Overview Excellent verbal and written skills. Excellent customer service skills. Extensive knowledge of insurance rules, including reimbursement, third-party payers, pre-certification, ICD-10, and CPT coding. Maintain strict confidentiality of medical, financial, and staff related information. Able to perform several tasks at once in an organized manner. Extensive knowledge of various medical software systems. Strong organizational and people skills. Knowledge of medications and their effects on patients. Qualifications Must have a valid NC LPN License or CMA/RMA Certification. Minimum one year of work experience in a medical clinic or similar environment.