Next Step Recovery LLC Next Step Recovery LLC is opening a brand-new Outpatient treatment facility in the Greater Cincinnati area! If you are looking to get in on the ground floor of a new operation with the ability to grow within a company, and create a fulfilling career for yourself

•look no further!

THIS POSTING IS FOR A SECOND SHIFT POSITION OPERATIONS SUPPORT STAFF JOB PURPOSE

The Operations Support position is responsible for direct resident care and Operations Support. Staff are responsible for the general support and mentoring for residents. They will maintain a professional relationship that supports the company's mission statement and company vision at all times. A. Job Duties and Responsibilities Follow the company's policies, procedures, and protocols. Types and performs data entry as needed for communication purposes. Organizes and upload documents to resident files (if applicable). Conforms to all necessary quality assurance standards. Drug tests residents effectively according to Waived Testing procedures. Greets scheduled visitors and coordinates to appropriate area or person. Follows up with facility rules and expectations, helps residents comply with contracts. Organizes cleaning supplies and materials. Makes copies of printed materials. "Observe and Report" for overall resident care. Performs all necessary documentation regarding residents (i.e. rounds every 30 minutes, vitals). Conducts and documents 30-minute rounds to ensure resident safety and wellbeing. Communicates effectively with Program Director about Operations Support competency and completion of job duties and responsibilities. B. Expectations

DEPENDABILITY

•Employee can be counted on to complete assigned tasks in a timely manner with little supervision.

ATTENDANCE AND PUNCTUALITY

•Is prompt and on time for work, assignments and meetings.

JOB SKILLS AND KNOWLEDGE

•Completes all chart related documents and correspondence in a timely manner.

QUANTITY AND QUALITY OF WORK

•Produces accurate, high-quality work efficiently.

ATTITUDE

•Maintains a cooperative, positive, and professional demeanor.

CONFIDENTIALITY

•Follows confidentiality laws and procedures at all times.

COMMUNICATION SKILLS

•Demonstrates effective written and verbal communication. CONDUCT

•Acts in accordance with agency ethics and professionalism standards.

FLEXIBILITY / HANDLING EMERGENCIES

•Responds well to changing situations and handles crises calmly. C. Competencies Knowledgeable of and enforces policies, procedures, and protocols. Proficient in typing and data entry. Able to organize and upload documents to resident files. Conforms to quality assurance standards. Follows Waived testing procedures for drug testing. Greets and directs visitors appropriately. Supports enforcement of facility rules and resident compliance. Maintains a clean and orderly facility. Efficient with office equipment (printers, copies). Thorough in observing and reporting resident care. Completes required documentation accurately. Communicates effectively with Program Director. D. Minimum Qualifications Education /

Experience:

High school diploma or equivalent

Physical Requirements:

Must be able to walk stairs frequently throughout the shift Must be able to lift up to 10 pounds Must be able to complete and document rounds every 30 minutes F. Knowledge Understanding of counseling and treatment procedures for substance use disorders Knowledge of regulations concerning addiction treatment Working knowledge of alcoholism and drug addiction and related treatment procedures

Job Type:

Full-time Pay:

$17.00 per hour

Experience:

Behavioral health: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person