Careteam Plus serves the Grand Strand areas including Myrtle Beach, Georgetown, Williamsburg, Pawleys Island, and Conway, SC. We are a primary and specialty care healthcare organization providing comprehensive services for patients of all ages from newborns to seniors. Our mission is to deliver accessible, high-quality care to all individuals, regardless of their ability to pay. Under required general supervision, the Chart Prep & Quality LPN (CPQ-LPN) reviews, organizes, and completes patient records before clinical appointments to ensure healthcare providers and team have advance accurate information. Clearly understands quality key performance indicators for clinical area and identifies patient care gaps. Assists providers in identifying opportunities to close care gaps and overall improve patient care. Responsibilities may include verifying patient demographics, update medical histories, and compile necessary documents. This role helps streamline workflow, reduce errors and improve patient care. Works very closely with Providers, LPN's, CMA's and front desk operations teams to improve and deliver patient care. Additionally, provides direct patient care services occasionally/on an as needed basis when staffing levels call for team assistance. When that occurs, provides patient care by assisting with the collection of patient health data to be used to complete a physical assessment, administering treatment and medications and performing diagnostic tests ordered. Accurately records patient medical history, performs medication reconciliation, provides patient education and facilitates care coordination and continuity of care acting as a liaison with other team members.

QUALIFICATIONS

Experience Minimum of one year of direct patient care experience in a primary care setting required. Experience using Athena EMR preferred. Certification, License, Registration Current and active LPN license in South Carolina (SCLLR) required (or eligibility for licensure). Current Basic Life Support (BLS) certification required. Special Skills Strong customer service focus required. Effective verbal and written communication skills required. Organized, flexible and able to manage competing priorities required. Evidence of sound clinical judgment required. Resourcefulness in problem solving required. Able to receive and follow through with delegated tasks and accountability required. High level PC skills, including but not limited to EMR management and Microsoft Office software required. Outcome-focused, with an ability to work under pressure required. A solution-oriented mindset required. A strong sense of urgency and focus in accomplishing tasks required. Bilingual fluency in Spanish and English preferred. Other Meets Careteam Plus Employee Health Hep B screening program requirements or waiver. Meets Careteam Plus Employee Health Tuberculosis screening program requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Chart Prep Responsible for reviewing all charts prior to appointments to ensure that all medical records are on file Collecting necessary forms, documents, authorizations and patient medical records to ensure a smooth experience before and at the beginning of appointments. Check upcoming appointment schedules and verify all necessary records, test results, and reports are on file. Confirm patient demographics, insurance authorizations, and contact information. Request missing documentation or outside medical records from other facilities. Update electronic health record (EHR/EMR) systems and ensure accurate dates of service. Coordinate with providers, nurses, and administrative staff to resolve missing information and support patient flow. Communicate as needed with providers and other health care professionals to obtain additional information. Submit files/documentation to providers and others as requested for review, quality assurance checks, and more. Obtain records from outside sources for preview prior to the office visit Utilize health information platforms from across the region (record-sharing applications). Index, and accurately file documents within the EMR. Complete additional related administrative tasks, as needed Direct Patient Service Performs health screenings ordered by Providers. Verifies patient information by interviewing patients, recording medical history, confirming reason(s) for visit. Prepares patients for examination by "rooming", performing preliminary physical tests, taking vitals and taking and recording patient history summary. Collaborates with providers to arrange for medical treatments. Conducts appropriate CLIA Waived laboratory tests and quality control procedures as ordered by provider. Documents accurately and timely all elements of patient care including but not limited to, communication, treatments, immunizations, medications administered, discharge instructions provided and follow up care arranged. Collaborates with provider to evaluate health education/promotion needs of patients and provides necessary training and instruction. Identifies emergency situations and provides care as directed by Provider. Administers medications and medical treatments competently as directed by provider. Maintains medical records using electronic health/medical record timely. Maintains and contributes to a clean and safe environment. Follows and promotes infection control procedures. Maintains patient privacy and confidential patient information in accordance with established policies and procedures and HIPAA regulations at all times. Participate in Quality Improvement Program activities, CQI efforts, and applicable meetings. Effectively and efficiently utilizes EHR to assist organizational CQI efforts, clinical data validation, coordination with external providers, and completeness and accuracy of patient record. Routine duties are performed with minimal supervision; standard practices or procedures allow LPN to proceed alone at routine work; occasional check of work while in progress; and work reviewed upon completion. Careteam Plus staff work together as a team and help each other and patients/clients by performing other duties as assigned. Careteam Plus is an Equal Opportunity Employer. We actively encourage applicants from diverse backgrounds and strive for staffing that reflects the diversity of the community we serve.

Job Type:

Full-time Pay:

$20.27 - $26.35 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Free parking Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person