Overview:

To provide and maintain the highest standards of massage therapy, body treatments and recommendations for home care, daily operational procedures, overall excellent guest care, creating a feeling of rest and relaxation for our guests, resulting in high retention and increased treatments and retail sales for the Mokara Spa at the Omni Fort Worth Hotel. Therapists will focus on exceeding Guest expectations by relying on guest preferences placed in the guest history, while maintaining Omni standards as well as the Guest safety at all times.

Responsibilities:

Provide the very highest quality in terms of treatment and professional concept. To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis. Maintain sanitation of work area and equipment as required by state board guidelines. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times. Ensure all guests depart with a completed prescription form after each and every service. Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month. Ensure all equipment and linens, etc are fully stocked on a day-to-day basis in your treatment room. Ensure all inventory levels are accurate so that you are prepared for the day. Relay with confidence product and service benefit to guests.

Qualifications:

Self motivated Maintain a professional appearance at all times. State of Texas Massage License 1 year of minimum experience in massage therapy Team player Responsible, dependable High personal standards and values Effective communicator Excellent guest care, guest service and attention to detail Flexible and cooperative