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Back Office Medical Assistant
Job Description
Position Overview We are seeking a friendly, organized, and patient-focused Front Office Medical Assistant to support a busy Family Practice. This role serves as a key point of contact for patients and is responsible for helping create a smooth experience from check-in through check-out. The ideal candidate has previous experience in a medical office or outpatient setting, is comfortable working within an EMR such as Epic, and can effectively manage multiple priorities in a fast-paced environment. Key Responsibilities
+ Greet and check in patients in a professional and welcoming manner
+ Verify and update patient demographic and insurance information
+ Schedule, reschedule, and coordinate patient appointments
+ Manage incoming phone calls and route messages to the appropriate clinical or administrative staff
+ Assist patients with questions regarding appointments, referrals, and general office processes
+ Complete patient check-out and coordinate follow-up appointments
+ Accurately document and update information within the EMR
+ Process provider and patient requests and ensure they are routed appropriately
+ Support efficient patient flow throughout the practice
+ Communicate effectively with patients, providers, and clinical team members
+ Maintain patient confidentiality and provide excellent customer service
+ Perform additional front-office administrative duties as needed Required Qualifications
+ Previous medical front-office, healthcare administrative, or patient access experience
+ Experience with an Electronic Medical Record (EMR) system
+ Working knowledge of medical terminology
+ Strong customer service and communication skills
+ Strong attention to detail and organizational skills
+ Ability to multitask and prioritize in a busy outpatient environment
+ Comfortable working with phones, scheduling, and patient-facing interactions Preferred Qualifications
+ Previous Family Practice or Primary Care experience
+ Experience with Epic
+ Medical Assistant certification or equivalent healthcare experience
+ Experience with patient registration, appointment scheduling, referrals, or insurance verification Key Skills
+ Epic / EMR
+ Patient Registration
+ Appointment Scheduling
+ Medical Terminology
+ Patient Check-In & Check-Out
+ Insurance Verification
+ Telephone Support
+ Patient Service
+ Healthcare Administration +
Care Coordination Experience Level:
Intermediate Job Type & Location This is a Contract to Hire position based out of Fresno, CA. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fresno,CA.
Application Deadline This position is anticipated to close on Oct 6, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings