Front Desk / Medical Assistant -

Vietnamese Job Type:

part time Job Summary We are seeking a dependable, friendly, and organized Front Desk / Medical Assistant to join our plastic surgery office. This position combines front-office responsibilities with basic clinical Medical Assistant duties. The ideal candidate is professional, comfortable working with patients, able to multitask in a busy medical office, and committed to providing excellent patient service. Fluency in both Vietnamese and English is required.

Responsibilities Front Desk Duties:

Greet patients professionally and assist with check-in and check-out Answer and route incoming phone calls Schedule, confirm, and reschedule patient appointments Verify patient demographics and insurance information Collect copays, balances, and other patient payments when applicable Maintain accurate patient information in the electronic medical record Scan, upload, fax, and organize medical documents Coordinate communication between patients, providers, pharmacies, and other medical offices Assist with referrals, authorizations, and medical record requests Maintain a clean and organized front desk and waiting area Protect patient confidentiality and follow HIPAA requirements

Medical Assistant Duties:

Room patients and prepare them for provider visits Obtain and document vital signs, medical history, medications, and reason for visit Prepare examination rooms before and after patient visits Process prescription refill requests according to office procedures Qualifications Fluent in Vietnamese and English - required Medical Assistant certificate preferred Previous experience in a medical office preferred Front desk, scheduling, or customer service experience preferred Professional and friendly demeanor Ability to multitask and stay organized in a fast-paced environment Strong attention to detail Reliable attendance and punctuality What We're Looking For We are looking for someone who is reliable, patient-focused, organized, and willing to help wherever needed. The right candidate should be comfortable balancing front-desk responsibilities with Medical Assistant duties and working collaboratively with the physician and office staff

Pay:

$19.00 - $21.00 per hour

Benefits:

Employee discount

Work Location:

In person