A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.
We are looking for a Medical Assistant who has a huge heart, great energy, strong work ethic, and genuinely loves taking care of people. RCMC isn't your typical medical office. We are a weight-loss, wellness, hormone, and transformation clinic , and our entire mission is to help people become the happiest, healthiest version of themselves — and KEEP the results they worked so hard for. Our patients are family to us. We believe that great medicine matters, but so does how someone feels when they walk through our doors. Our #1 core value is
UNREASONABLE HOSPITALITY.
That means we don't just do what's required. We notice things. We help before we're asked. We remember our patients. We celebrate them. We solve problems. We make people feel seen. And when somebody is having a hard day, we don't say, "That's not my job." We figure out how we can help. If that sounds like YOU… keep reading.
YOUR HOME LOCATION
Your primary office will be: RCMC Rancho Cucamonga However, this position must be willing and able to occasionally help cover at our other locations when needed: Hesperia Banning Being a team player is VERY important to us. If another office is struggling and needs help, we help our RCMC family.
SCHEDULE
Your regular workweek will be: Monday — Work Tuesday — Work Wednesday — Work Thursday — OFF Friday — Work Saturday — 8:00 AM-12:00 PM Sunday — OFF Weekday hours will follow the Rancho clinic schedule. This position does require dependable Saturday availability.
WHAT YOU'LL BE DOING
This is a hands-on Medical Assistant position. You will be working directly with our patients and helping make sure they have an AMAZING experience from the moment they walk in until the moment they leave.
Your responsibilities may include:
Patient Care Greeting patients with warmth and making them feel comfortable Rooming patients Taking and documenting weight, vitals, measurements, and other required information Reviewing the reason for the patient's visit Preparing patients for the provider Assisting our medical providers during patient visits Helping nervous patients feel safe, heard, and cared for Making sure patients understand their next steps before they leave Following up when something needs additional attention Injections + Clinical Duties Depending on training, certification, provider orders, and applicable scope of practice: Preparing and administering injections Drawing up medications correctly Assisting with vitamin and wellness injections Assisting with GLP-1 and other prescribed treatment protocols Blood draws/venipuncture if properly trained and certified Preparing supplies for procedures Maintaining clean and properly stocked patient rooms Following infection-control and sharps-safety procedures Proper medication storage and handling Following all provider orders and RCMC clinical protocols Patient safety comes FIRST. Always. If you don't know something, we expect you to ASK — never guess. Charting + Documentation Documenting visits accurately in the patient's chart Making sure medications, doses, treatments, and patient information are entered correctly Reviewing charts for missing information Keeping patient information accurate and organized Maintaining patient confidentiality and HIPAA compliance Making sure required consents and documentation are completed Communicating important patient concerns to the appropriate provider or team member Medication + Inventory Helping maintain medication and medical-supply inventory Checking expiration dates Keeping medication areas organized Helping ensure medications and supplies are properly labeled and stored Reporting low inventory BEFORE it becomes an emergency Following RCMC medication-dispensing procedures Double-checking patient information before medication is released Keeping the Office AMAZING Everybody at RCMC helps.
That means you may also:
Restock rooms Clean and reset rooms Help answer patient questions Help another team member who is overwhelmed Assist the front desk when needed Help keep the office organized and welcoming Jump in wherever reasonably needed to give our patients the best experience possible There is no "that's not my job" mentality here. We are a
TEAM. WHO WE ARE LOOKING FOR
You may be a great fit if you are: A Medical Assistant Dependable and on time Comfortable working in a fast-paced environment Friendly and outgoing Compassionate Detail-oriented Organized Coachable Confident communicating with patients Comfortable learning new medications, treatments, and protocols Comfortable working with people who may be nervous, frustrated, embarrassed, or struggling with their health Willing to take responsibility when you make a mistake Someone who looks for solutions instead of excuses Someone who can receive feedback without becoming defensive Someone who naturally goes
ABOVE AND BEYOND
Someone who wants to grow with a company instead of simply clocking in and clocking out Willing to occasionally work at our Hesperia or Banning offices when coverage is needed Experience is great. Character is even more important to us. We can teach someone a system. It is much harder to teach someone to genuinely
CARE. OUR CORE
VALUESUnreasonable Hospitality We want patients thinking: "I have never been treated this well at a medical office before." Integrity We tell the truth. We own our mistakes. We do what we say we're going to do. We do the right thing even when nobody is watching. Family Our patients are family. Our staff is family. We protect each other, help each other, and want each other to win. Growth We are constantly learning, improving, and looking for ways to become better. Christ-Centered Unity We believe in leading with kindness, integrity, service, grace, and love. You do not have to be perfect. But you DO need to be someone who wants to do the right thing and treat people well.
IMPORTANT
60-SECOND
VIDEO REQUIRED
Please do NOT send us a professionally edited video. We don't care about fancy lighting. We don't care about filters. We want to meet YOU. Record a video on your phone that is 60 seconds or less and answer these 3 things: 1 Why did THIS job catch your eye? Not just why you need a job. Why RCMC? 2.Tell us about one time you went above and beyond for a patient, customer, coworker, or even a stranger. We want to hear what YOU actually did. 3.
SHOW US THIS
Pretend I am a brand-new patient walking into RCMC. I'm nervous. I'm embarrassed about my weight. I don't really want to be there. Show us how you would greet me and make me feel comfortable. Yep — actually talk to the camera like I'm the patient. That's it. 60 seconds maximum. Don't overthink it. We aren't looking for the "perfect" answer. We are looking for warmth, personality, confidence, kindness, and whether taking care of people comes naturally to you.
WHY WORK AT RCMC?
Because you aren't just going to be taking vitals and giving injections. You're going to watch people change their lives. You'll see the patient who was embarrassed to walk through our doors become confident again. You'll watch someone finally accomplish something they've struggled with for YEARS. You'll celebrate pounds lost, strength gained, confidence found, healthier habits created, and lives changed. And you get to know that you played a part in that. If you want to work somewhere where what you do actually MATTERS, we would LOVE to meet you. Ready to apply?
Send us:
( INFO@RCMCWELLNESS.COM) Your resume Your 60-second video Your contact information Your current Medical Assistant credentials/certifications Your availability And please make sure you have read the entire posting before applying. We can't wait to see who our next RCMC family member is.
