Medical Assistant/Receptionist

Medical Assistant/Receptionist San Bernardino Gastroenterology Associates Redlands, CA Job Details Full-time $18

• $21 an hour 18 hours ago Benefits 401(k) Paid time off Qualifications Computer operation Spanish Microsoft Outlook Interpersonal skills Computer literacy Maintaining patient confidentiality English High school diploma or GED Attention to detail Medical assisting Full Job Description We are seeking to hire a Medical Assistant to help us to continue to offer exceptional services to our community.

If you're dedicated and ambitious, San Bernardino Gastroenterology Associates is an ideal place to get ahead. Make your next career move with us. Primary Duties & Responsibilities include the following. Other duties may be assigned.

• Greets and directs all patients, salespeople and visitors.
• Patient check-in for scheduled and walk-in patients.

Includes:

obtaining all required documentation in complete form, obtaining verification of patient ID, running insurance benefits.

• Keep reception area tidy.
• Checking out all patients
• Process and inform patient of the providers orders
• Schedule procedures
• Follow up and provide any proper necessary paperwork to the patient.
• Create all actions and referrals to the appropriate staff member Secondary Duties & Responsibilities
• as team members, front office staff are expected to assist with/back up other positions when the department is short-staffed or when otherwise needed.
• Phone operator
• Answer phones, direct calls, schedule appointments, and help callers with questions for both Allergy and GI calls

Required Skills and Qualifications:

High school diploma or GED required; completion of an accredited medical assistance certification program preferred Excellent interpersonal skills Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times Must be detail-oriented and highly organized Firm grasp on medical practices, administrative processes, and organizational policies Knowledge of patient care and examination procedures Must be able to maintain confidentiality at all times Neat and legible handwriting Computer literate. Familiarity with Outlook, MS Word and using internet. Bilingual English-Spanish

• Required Competencies:

  To perform the job successfully, an individual should demonstrate the following competencies: Customer Service
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. Interpersonal Skills
• Maintains confidentiality. Oral Communication
• Speaks clearly and persuasively in positive or negative situations. Communication with patients, payers, and coworkers is non-emotional and professional. Written Communication
• Writes clearly and informatively. Ability to compose business correspondence with proper use of English language. Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity
• Meets productivity standards; Completes work in timely manner. Safety and Security
• Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and material properly.

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour

Benefits:

401(k) Paid time off Application Question(s): Please describe your experience in a medical office, including scheduling patients, insurance verification, answering phones, and working with an EMR. Which systems have you used, and what was your average patient volume per day? This position requires managing a high-volume patient clinic, including answering phones, scheduling appointments, verifying insurance, and assisting patients throughout the day. Please describe your experience working in a fast-paced medical office and how you prioritize multiple tasks while maintaining excellent patient service.

Experience:

Medical Assistant:

2 years (Required)

Language:

Spanish (Required)

Work Location:

In person