Overview of Responsibilities We are seeking a dedicated and clinical Medical Assistant to join our Family Practice team in Southern California. The selected candidate should be well-versed in both back-office and front-office clinical workflows, patient triage, and preventative care. The Medical Assistant is responsible for providing exceptional patient care and ensuring a smooth, efficient experience for our patients and healthcare providers.

Key Responsibilities Patient Volume:

Handle a high patient volume, safely and efficiently rooming an average of 20-25 patients per day.

Clinic Flow:

Maintain a high standard of clinical efficiency, aiming to room patients and initiate vitals within 10 minutes of check-in.

Clinical Support:

Assist patients and providers with clinical inquiries, prescription refills, lab results, and specialist referrals.

Back-Office Duties:

Perform routine clinical tasks including taking vitals, recording medical histories, administering injections/immunizations, and performing blood draws (phlebotomy).

Provider Collaboration:

Partner closely with physicians and mid-level providers to assist with minor in-office procedures, setups, and patient charting.

EMR Utilization:

Utilize Electronic Medical Records (EMR) systems (e.g., Epic, NextGen, or specialized EMR) for precise documentation and charting.

Must-Have Skills/Qualifications Experience:

1+ years of Medical Assistant experience (Family Practice, Internal Medicine, or Primary Care preferred).

Certification:

High School Diploma/GED and a Medical Assistant certificate from an accredited program (CMA or RMA preferred).

Clinical Skills:

Strong proficiency in back-office clinical skills (injections, venipuncture, EKG, vitals).

System Familiarity:

Familiarity with Electronic Medical Record (EMR) software and standard clinical charting protocols.

Pace:

Proven experience managing a fast-paced, high-volume patient schedule efficiently.

Soft Skills:

Excellent communication, empathy, active listening, and problem-solving skills.

Schedule:

M-F 8:00am-5:00pm PST (or 7:30am-4:00pm PST depending on clinic hours)

Location:

San Bernardino California 92404 United States

• We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

• As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.