About the Role We're looking for a reliable, multi-talented individual to join our small, fast-paced medical practice. This role combines front desk administrative support with medical assistant duties. The team member will receive training on providing front desk support and administrative support, and ophthalmic technician roles. The position will be part-time, three days a week on most weeks, though this may vary. We are open to a full-time role (five days a week); full-time employees would rotate between our Farmington and Rocky hill offices. We enjoy training those who are new to the role, including pre-health students.

Key Responsibilities Medical Receptionist Duties:

Greet and check in patients with warmth and professionalism Schedule appointments, manage reminders, and handle patient communication Answer phones, direct inquiries, and maintain accurate patient records Verify insurance and collect co-pays

Ophthalmic Technician Support:

As needed, perform preliminary testing duties of a ophthalmic technician (training available) Assist the physician during eye exams and minor in-office procedures Clean and maintain ophthalmic equipment

Surgical Scheduling:

Coordinate surgical procedures and pre/post-op appointments Communicate with patients about surgical instructions and timelines Track all surgical follow-ups and requirements

Marketing & Office Support:

Contribute to social media and patient engagement campaigns Help manage online presence and reputation Assist with marketing materials and occasional community outreach

Back Office Operations:

Monitor and restock clinical and administrative supplies Organize and maintain supply areas and exam rooms Receive, check, and process deliveries Assist with general office organization and problem-solving Qualifications Prior experience in a medical setting, such as EMT, scribing, etc. (preferred but not required - training available) Strong communication and interpersonal skills Ability to multitask and stay organized in a busy environment Proficiency with EHR systems and general office software Reliable, self-motivated, and detail-oriented Comfortable taking on a wide range of responsibilities and learning new skills Ready to apply? Send us your resume and a brief note about why you're interested in the role. We look forward to meeting you!

Pay:

$18.00 - $25.00 per hour

Work Location:

In person