Medical Assistant / Front Desk Supervisor

ASSOCIATED FAMILY PHYSICIANS

Hollywood, FL Job Details Full-time From $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Vascular access Vital signs EKG Stocking Medical assisting Medical terminology Full Job Description Medical Assistant /

Front Desk Supervisor Location:

Hollywood, FL Schedule:

Monday-Friday, 8:00 AM-5:00

PM Setting:

Primary Care | 2

Providers Position:

Full-Time We are seeking an experienced Medical Assistant / Front Desk Supervisor to join our busy primary care practice in Hollywood, FL. This is a dual-role position requiring strong experience in both Medical Assisting and Front Desk operations . The primary responsibilities of this position will be overseeing and supporting front office operations, including check-in/check-out, scheduling, patient communication, insurance verification, referrals, and maintaining efficient daily workflow. The individual must also be comfortable stepping into the Medical Assistant role when coverage is needed , including when the regularly scheduled MA is out. Key Responsibilities Front Desk / Supervisory Oversee daily front desk workflow and help ensure efficient office operations Greet and check patients in and out Verify demographics, insurance information, eligibility, and required documentation Collect copays, deductibles, balances, and self-pay amounts as applicable Schedule and confirm appointments, follow-ups, Annual Wellness Visits, and other visit types Answer and route incoming calls and patient messages appropriately Maintain provider schedules and assist with schedule management Process referrals and assist with obtaining required authorizations Monitor patient flow and communicate delays or scheduling concerns Maintain accurate patient records and documentation Assist with resolving patient concerns professionally Support and help coordinate front desk staff responsibilities and coverage Ensure front office policies, procedures, and workflows are consistently followed Medical Assistant Coverage Provide MA coverage as needed, including during absences, PTO, or high-volume periods Room patients and obtain/document vital signs Review and update medication lists, allergies, pharmacy information, and medical history Complete appropriate screenings and intake documentation Prepare patients and exam rooms for provider visits Perform venipuncture and specimen collection when trained and authorized Assist with EKGs, injections, point-of-care testing, and other clinical procedures within scope Process medication refill requests according to office protocols Manage clinical telephone encounters and route information to providers appropriately Clean, stock, and maintain exam rooms Assist providers with patient care and daily clinical workflow as needed Qualifications Prior Medical Assistant experience required Prior medical Front Desk experience required Primary care experience strongly preferred Supervisory or lead experience preferred eClinicalWorks (eCW) experience strongly preferred Experience with insurance verification, referrals, scheduling, and patient collections Knowledge of medical terminology and basic clinical workflows Strong organizational and multitasking skills Comfortable working in both administrative and clinical capacities Professional, dependable, and able to take initiative Strong communication and patient service skills Ability to work effectively with multiple providers and manage competing priorities What We're Looking For The ideal candidate is someone who understands the entire patient experience—from check-in through clinical care and check-out . We are looking for a dependable, proactive team member who can take ownership of front office operations while also having the clinical experience and confidence to step in as an MA whenever needed.

Schedule:

Monday-Friday, 8:00 AM-5:00

PM Work Location:

In person -

Hollywood, FL Pay:

From $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person