Front Desk / Medical Assistant (Blended Role)

Job Overview We are seeking a reliable, organized, and patient-focused Front Desk Coordinator to join our medical office team. This role is essential in creating a welcoming environment and ensuring smooth daily operations. Join our dynamic healthcare team where you will be the welcoming face of our clinic and a vital part of patient care delivery. This energetic position combines front desk responsibilities with as-needed clinical duties, ensuring smooth operations and exceptional patient experiences. Your role will be pivotal in creating a positive environment that promotes efficient workflows and outstanding patient service. Duties Greet patients warmly and assist patients with check-in/out, scheduling, answering phones, and addressing inquiries in a professional manner. Verify insurance coverage, collect copays, and obtain necessary authorizations, maintain accurate demographic and billing information, and facilitate check-in processes with professionalism and efficiency. Provide proactive communication with patients, including reminders, follow-ups, and care coordination. Other Duties Work with our team and cross-cover the medical assistants in case of unexpected staff shortages. Qualifications High School Diploma Previous 1+ years of experience in a medical office Strong communication and interpersonal skills Proficiency with computers and scheduling systems Ability to multitask and stay organized in a fast-paced environment High level of professionalism and attention to detail

Pay:

$15.00 - $20.00 per hour

Benefits:

Opportunities for advancement

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Orlando, FL 32819 (Required)

Work Location:

In person