Job Overview We are seeking a dedicated and detail-oriented Office Worker to join our team. In this vital role, you will provide essential clerical support within a busy medical office environment. Your energetic approach and strong organizational skills will help ensure smooth daily operations, effective patient service, and accurate record management. This position offers an exciting opportunity to contribute to a professional setting where attention to detail, excellent communication, and a proactive attitude are highly valued. Duties Manage front desk operations, including greeting patients or clients with a friendly and professional demeanor Verify insurance coverage, insurance eligibility, and perform insurance verification using Athenahealth Schedule appointments accurately using medical scheduling software and coordinate patient intake processes Maintain and update electronic health records (EHR) systems ensuring compliance with HIPAA regulations File paper and electronic records systematically while ensuring confidentiality of sensitive health information Support medical administrative tasks such as data entry using Microsoft Office tools (Word, Excel) and 10-key typing skills Facilitate communication between patients and providers. Maintain office supplies inventory and ensure the cleanliness and organization of the workspace Handle patient inquiries professionally via phone or in person while demonstrating excellent customer service skills Assist in minor office procedures. Sterilize instruments Experience Prior experience working in a medical or dental office environment is highly preferred Demonstrated proficiency with Athenahealth is desirable, or be willing to learn Knowledge of medical terminology is preferred Experience with insurance verification processes for Medicare or private insurers adds value Strong clerical skills including filing, data entry, typing (including 10-key), and document review are required Spanish speaking abilities are a plus Previous front desk or receptionist experience in a healthcare setting enhances your candidacy Excellent computer skills combined with strong organizational abilities will help you succeed in this fast-paced environment Join us to be part of a vibrant team committed to delivering exceptional patient care through efficient office management. Your proactive attitude and attention to detail will make a meaningful difference every day!