Caring Hearts Family Medical CentersLocation:

Port St.

Lucie, FLPosition:

Medical Assistant / Front & Back Desk ReceptionistSpanish/English Bilingual Required Caring Hearts Family Medical Centers is seeking an experienced, dependable, and professional Medical Assistant / Front & Back Desk Receptionist to join our Port St. Lucie team. This is a hands-on position requiring the ability to support both clinical and administrative operations.

Clinical / Back

Office Responsibilities Room patients and obtain vital signs Review and update patient information and medication lists Prepare patients for provider examinations Perform EKGs Perform phlebotomy and laboratory draws Collect, label, and process laboratory specimens Perform CLIA-waived testing as authorized and trained Prepare specimens for laboratory pickup Assist providers with procedures as needed Maintain clean, stocked, and organized exam rooms Follow infection-control, OSHA, HIPAA, and patient-safety procedures Front Desk / Administrative Responsibilities Greet and check patients in and out Answer and manage incoming telephone calls Schedule and confirm appointments Verify insurance eligibility and benefits before patient appointments Confirm that insurance coverage is active and accurate Verify PCP assignment when applicable Review copays, deductibles, coinsurance, and other patient financial responsibilities Identify authorization or referral requirements when applicable Update insurance information in the EMR Communicate with insurance companies to resolve eligibility or coverage issues Collect copays, deductibles, and outstanding patient balances Update patient demographics Scan and upload documents into the EMR Assist with referrals, medical records, and patient follow-up Communicate professionally with patients, providers, pharmacies, laboratories, and insurance companies Requirements Fluent in English and Spanish - REQUIRED Medical Assistant experience required Strong insurance verification experience required Phlebotomy/lab experience required EKG experience required Experience working both front and back office Strong computer and EMR skills Knowledge of medical terminology and insurance processes Excellent communication and customer-service skills Dependable, organized, professional, and able to multitask Ability to work effectively in a fast-paced medical office Preferred Qualifications Certified Medical Assistant (CMA/RMA) Phlebotomy certification Primary care experience Experience with

HEDIS/MRA

workflows Caring Hearts Family Medical Centers is looking for a compassionate, reliable, and flexible team member who can confidently handle patient care, laboratory duties, EKGs, front desk responsibilities, and insurance verification while providing excellent customer service. Spanish fluency is a must for this position.

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) Flexible schedule Free parking On-the-job training Paid time off Paid training

Work Location:

In person