Healthcare & Medical Customer Service / Call Center Medical Assistant Medical Assistant bookmark Parrish Medical Center Titusville, FL, USA

Published:

8/20/2026 Customer Service / Call Center + | Full time

• Sign On Bonus Available

•

Department:

PMG Parrish Medical Group Schedule/Status:

8:00am-5:00pm;

Full Time Standard Hours/Week:

40

Location:

Titusville, Titus Landing, Port St.

John, Port Canaveral General Description:

The Medical Assistant will work alongside assigned Parrish Medical Group providers and be responsible for promoting and demonstrating Parrish Healthcare's Culture of Choice®; actively and effectively participates in ensuring strategic goals and objectives are met or exceeded; and effectively fulfills our mission to provide Healing Experiences for Everyone all the Time®; assists Medical Licensed Provider in providing services to patients and care givers. Provides educational and emotion support to patients under the guidance of the Medical Provider as directed. Position will float amongst all PMG Practices to cross train/cover. This position reports to the Site Manager.

Key Responsibilities:

HEALING COMMUNITIES

| GROWTH Responsible for the achievement of assigned goals and objectives; takes immediate and effective steps to assure professional performance meet or exceed established best-practices.

HEALING EXPERIENCES

| SERVICE Always provides service excellence to all assigned patients as measured by national best-practice benchmarks.

SYSTEM RELIABILITY

|

QUALITY & SAFETY

Maintains proper sterilization of correct equipment using accepted techniques. Maintains a neat an orderly exam area with supplies necessary. Prepares patients for formal assessment by obtaining vital signs, accurately documenting and initiating patient's history/complaint, memory testing, and performs other diagnostic tests and/or therapeutic treatments, as ordered. Demonstrates doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough. Communicates to providers and other patient care team members, as needed. Liaison between patient and provider regarding clinical questions. Orders medical supplies and maintains office inventory. Uses office fax and copier, EMR, scanner. Appropriately follows all Parrish Medical Group protocols. Trains and helps to onboard new care partners to the team.

CARE PARTNER ENGAGEMENT

| PEOPLE Demonstrates teamwork, positive collaborative attitude and role models Parrish Healthcare's values and standards of behavior. Maintains skills and knowledge within professional practice; able to step in and serve as back up to fellow care partners to cover staffing needs as necessary.

COMMUNITY INVESTMENT

| FINANCE Adheres to systems, processes, policies and procedures that result in effective administration of annual budget(s); productive, cost efficient and effective operations within assigned provider practice(s); and takes effective corrective actions for any operating expenses that deviate from budget. Performs other duties as assigned. Knows fire, disaster and safety procedures and regulations as pertains to the work area.

Requirements:

Formal Education:

High School/GED required.

Work Experience:

0 years to 1 years

Required Licenses, Certifications, Registrations:

American Association of Medical Assistants (AAMA), American Medical Technologist (AMT), National Center for Competency Testing (NCCT), National HealthCare Association (NHA), American Medical Certification Association (AMCA) Certification, or National Association for Health Professionals (NAHP) is strongly preferred. BLS through the American Heart Association required within 30 days of hire.

Full Time Benefits:

Eligible to participate in a number of PMG-sponsored benefits, including:

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 104 Personal Leave Bank (PLB) Hours #PRG We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®. Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.