Position Overview Savannah Age Management Medicine is seeking a polished, detail-oriented Medical Assistant to join our concierge medical practice. In this role, you will work closely with our clinical team and providers to deliver high-touch patient care, facilitate clinical workflows, and maintain an exceptional patient experience. The ideal candidate brings strong phlebotomy skills, excellent clinical judgment for patient triaging, and a warm, customer-service-driven approach to patient care.

Key Responsibilities Phlebotomy & Lab Operations:

Perform lab draws (venipuncture); properly handle, process, and package lab specimens. Coordinate with lab parts to maintain inventory of lab supplies and troubleshoot issues with lab results as they arise.

Patient Triaging & Vitals:

Conduct thorough patient triaging in person and over the phone, taking vital signs, recording medical histories, and assessing patient needs promptly.

Prescription Request Management:

Receive, review, and process incoming patient prescription refill requests; communicate accurately with pharmacies and providers following practice protocols.

Paperwork:

Ensure that patient paperwork is completed in advance of scheduled appointments to ensure effective care.

Provider & Clinical Support:

Assist providers during exams, procedures, and patient visits as needed; ensure exam rooms are sanitized, stocked, and fully prepared prior to appointments.

Concierge Customer Service:

Provide warm, prompt, high-touch customer service via phone, email, and in person; answer patient inquiries and ensure a smooth patient journey.

EMR & Charting:

Accurately update patient records and maintain chart integrity within the EMR system.

Qualifications & Requirements Certification:

Active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.

Experience:

Minimum 2+ years of clinical medical assistant experience, ideally within internal medicine, specialty care, or concierge healthcare settings.

Phlebotomy Proficiency:

Strong, demonstrated skill in routine and complex phlebotomy/venipuncture.

Prescription & Pharmacy Knowledge:

Familiarity with prescription processing, medication terminology, and pharmacy interactions.

Professional Presence:

Excellent verbal/written communication skills and a polished demeanor suited for high-end patient care.

Key Competencies Patient-Centered Service:

Empathetic, proactive, and committed to delivering high-quality care.

Detail & Accuracy:

High precision in lab handling, charting, and medication requests.

Adaptability & Multitasking:

Able to manage shifting priorities between direct provider support and patient phone requests in a fast-paced environment.

Pay:

$23.00 - $27.00 per hour Expected hours: 38.0 per week

Benefits:

Continuing education credits Employee discount Opportunities for advancement Paid time off Parental leave Professional development assistance

Work Location:

In person