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Medical Associates

Clinical Assistant - Infusion Center

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 1 week ago

Location: Dubuque, IA (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/4/2026

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Based on Iowa data

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What they do

A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.

$42,068 / year median in Iowa

+5% projected growth

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Job Description

Medical Associates Infusion Center is seeking a caring, detail‑oriented Clinical Assistant to join our team. In this role, you'll provide operational and administrative support to the Infusion Center by coordinating referrals, scheduling appointments, preparing patient records, and facilitating communication between patients, providers, and outside facilities. Your work will help improve patient access to infusion therapy, support efficient clinic operations, and allow infusion nurses to focus on direct patient care!

Primary schedule:

Monday - Friday between 8:00am and 4:30pm, working approximately 40 hours per week.

Location:

Dubuque, Iowa, West Campus Benefits Package includes: Single or Family Health Insurance with discounted premium rates for wellness program participation. 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing Flexible Paid Time Off Program (24 days off/year) Medical and Dependent Care Flex Spending Accounts Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions and Responsibilities:

Assist with scheduling and rescheduling appointments. Process referrals and Message Center inquires in a timely manner. Complete reminder calls and instruct patients regarding the procedure and any preparation necessary. Follow up on patients that have no showed or cancelled their appointments and keep communication with appropriate staff. Assist with record collection and chart preparation. Connect with outside facilities if update records and/or clinic specific documentation needs to be collected prior to appointment(s). Distribute faxes, mail, and filing of clinic specific documents. Monitor patient tracking reports and take appropriate action related to patient needs with direction from clinical staff and providers. Complete all other assigned project and duties.