We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Arlington Heights, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The

SS FD/MA

will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

Must have a minimum of at least 6 months in a similar role. A certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply but must have the required at least 6 months in a similar role. Must speak Spanish.

Hours of operations:

This is a Full-time position with hours that will be announced at the interview

Responsibilities Patient Reception and Recovery Room :

Efficiently manage patient check-in and check-out processes. Accurately verify patient information and insurance details. Schedule and manage patient appointments. Address billing inquiries and process payments. Follow directions of Nurse Manager. Clinical Support Prepare the examination room and main cleanliness. Accurately take and record vital signs. Assist providers with medical procedures. Perform basic diagnostic tests as needed. Patient Care and Education Provide high-quality patient education regarding procedures and care. Communicate effectively and empathically with patients. Documentation and Records Management Maintain accurate documentation in electronic health records (EHR) Prepare and organize patient records and charts. Complete forms related to worker's compensation and personal injury cases. Care Coordination Coordinate patient care with other healthcare providers. Follow up on referrals and external medical records. Contribute to case management and care planning. Specialized Tasks Assist with occupational health assessments and documentation. Communication and Coordination Facilitate effective communication between staff and providers. Act as a liaison to ensure smooth clinic operations. Training and Development Participate in ongoing training sessions. Assist in training new FD/MA staff. Quality Assurance and Improvement Engage in quality improvement initiatives. Provide feedback to improve office procedures.

Key Competencies :

Attention to detail and organizational skills Excellent verbal and written communication skills Ability to multitask in a fast-paced environment Strong interpersonal and teamwork abilities

Benefits and Perks:

AFLAC insurance: Available after 90 days of employment. Health, Vision and Dental after 90 days of employment, Employer will pay 50% 5 paid sick days per year after 30 days, 2 weeks paid vacation after 90 days of employment. 401K after 1 year of employment What we are looking for: A warm, approachable personality with a customer-focused mindset. Ability to multitask and prioritize in a fast-paced environment. A team player who can also work independently. Reliable and punctual with a strong work ethic. Pay range : $ 20.00 to $ 23.00 an hour

Pay:

$20.00 - $23.00 per hour Expected hours: 37.0 - 40.0 per week

Benefits:

401(k) Dental insurance Free parking Health insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Vision insurance

Experience:

Medical Assistant:

1 year (Required)

Language:

Spanish (Required)

Location:

Arlington Heights, IL 60005 (Required) Ability to

Commute:

Arlington Heights, IL 60005 (Required)

Work Location:

In person