Our growing J&R Pharmacy is looking for Medical Assistants to join our expanding clinical services team. This division works directly with patients, in coordination with various medical practices, to drive positive patient outcomes. What you'll be doing: As a member of our Clinical Services team, you'll be responsible for using our patient management platform to assist you in performing chronic care management (CCM), remote patient monitoring (RPM), and various other clinical monitoring programs for chronically ill patients. You'll use your healthcare experience, talents, and problem-solving skills to develop comprehensive care plans and perform clinical services for patients. This is a knowledge-based opportunity, not a directly technical role other than developing specific expertise with our patient management applications. Candidates must have a positive attitude, be a team player, and be willing to learn new skill sets.

Responsibilities include:

• Complete patient care plans and perform clinical services via the patient management software and provide feedback to the Clinical Staff Manager on an ongoing basis.
• Frequent contact with patients to support/manage the clinical services program to increase positive outcomes.
• Constant communication to and from Manager and/or clinic regarding patient emergent needs and/or life-threatening episodes.
• Document all client communications (verbal or written) accurately.
• Demonstrate ability to work with various cross-organizational areas to meet the needs of our clients/patients.
• Expectation that you will become skilled at using technology including the patient management platform, EHR, and additional platforms to excel in your role.
• Excellent customer service skills demonstrated by positive feedback from patients.
• Keep your clinical staff manager informed of all issues pertinent to the care plan process and any known or perceived issues.
• Contribute as a positive member of the team by supporting all members of the team in a productive and constructive manner.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues and internal communications.
• Managing schedule to ensure case load is managed effectively. Our teams enjoy competitive pay and benefits. Qualified candidates please email your resume with a cover letter and salary requirements. EEO Employer. Skills and Requirements
• Certified Medical Assistant
• Experience working with Electronic Medical Records (EMR) software as a user is preferred
• Great communication skills
• Ability to build relationships and quickly develop trust with patients and client medical practices
• The ability to thrive in a fast-paced environment
• Highly motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking and project development
• Solid problem-solving and consultative skills
• Excellent computer skills

Pay:

From $15.00 per hour

Benefits:

401(k) Health insurance Paid sick time Paid time off Retirement plan

Work Location:

In person