We are seeking a reliable and motivated Medical Assistant to join our clinical team in Whitesburg, KY. In this role, you will handle a balanced mix of clinical patient care support and front-office administrative duties. The ideal candidate is organized, detail-oriented, and dedicated to providing excellent patient service in a fast-paced environment.
Duties & Responsibilities Clinical Support:
Assist healthcare providers with direct patient care, rooming patients, taking vital signs, and preparing exam rooms.
Front Office & Reception:
Greet patients, answer phone calls, take accurate messages, and manage the appointment schedule.
Administrative Coordination:
Efficiently process insurance prior authorizations (PAs) and manage clinical paperwork/documentation.
Patient Communication:
Act as a helpful point of contact for patients, routing inquiries to the medical staff as needed. Qualifications High school diploma or equivalent (required). Certified Medical Assistant (CMA or RMA) or equivalent clinical experience preferred. Experience with electronic health records (EHR) and basic office software. Strong communication, multitasking, and interpersonal skills. Ability to handle sensitive patient information with strict confidentiality.