Education :

Medical Assistant degree or certification. Will be required to maintain certifications in CPR and CPI. Work experience : Mental Health field experience preferred.

Knowledge, Skills & Abilities :

Ability to work under close supervision with distractions/demanding patients and to follow verbal and written instructions. Ability to communicate effectively with all departments. Knowledge of basic Medical Assistant skills is required. Knowledge of program policies and procedures regarding infection control and sanitation. Completes assignments accurately, in a timely manner, and within procedural guidelines. Organizes and prioritizes work.

Interpersonal Skills :

Must possess good interpersonal skills. Good physical and mental health as evidenced by warm and empathic attitude, respect for the dignity, worth and potentiality of each person and a high sense of personal integrity. Displays self-direction by seeking solutions to problems. Seeks out and offers new ideas for improving processes. Deals constructively with stress.

General Performance :

Displays willingness to help others. Uses appropriate customer etiquette, e.g., telephone, conversation, demeanor, etc. Takes directions well, accepts constructive criticism and responds accordingly. Respects customer's, co-worker's, and organization's confidentiality. Follow policies/procedures such as appearance, dress, safety, appropriate patient/staff interactions, etc. Works positively with both internal and external customers. Is punctual in all aspects of work. Adheres to attendance policy.

Travel Requirements :

None.