Medical Assistant III Exceptional Health Wellesley Hills, MA Job Details Full-time From $72,500 a year 15 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Teamwork Electronic health records (EHR) management Interpersonal skills Medical office experience Medical administrative support Attention to detail Organizational skills Medical assisting Epic Full Job Description Full-Time Medical Assistant - Please Read Entire Post Exceptional Health is an established concierge internal medicine practice in Wellesley, Massachusetts, seeking an experienced, compassionate, and highly motivated Medical Assistant to join our growing team. This is an excellent opportunity for someone who enjoys building meaningful relationships with patients while working in a collaborative, fast-paced environment where quality of care always comes first. Our Medical Assistants work closely with physicians to deliver highly personalized care to a smaller patient panel than is typical in traditional primary care, allowing us to focus on providing an exceptional patient experience.

Schedule:

Monday through Friday, 7:55 AM to 4:00

PM Location:

Wellesley, MA Position Summary The Medical Assistant is an integral member of the clinical team and plays a critical role in ensuring each patient visit is thoroughly prepared, efficient, and personalized. Working closely with the physician, the Medical Assistant proactively reviews upcoming appointments, prepares patient charts, identifies outstanding clinical needs, and collaborates with the provider to ensure they have the information necessary to deliver exceptional care. This position requires excellent clinical judgment, strong organizational skills, exceptional attention to detail, and the ability to anticipate physician and patient needs in a concierge medicine environment. Responsibilities Responsibilities include, but are not limited to: Preparing patients for their appointments by obtaining vital signs, medical histories, medication reconciliation, and documenting pertinent information in the electronic medical record. Performing comprehensive chart preparation prior to each patient visit by reviewing previous office visits, specialist consultations, hospitalizations, emergency department visits, laboratory and imaging results, preventive care recommendations, outstanding orders, and other clinically relevant information. Collaborating with physicians before and throughout the clinic day to ensure each patient's visit is fully prepared and any outstanding clinical issues have been identified in advance. Anticipating physician needs by organizing information, preparing orders, gathering outside medical records, and ensuring all relevant documentation is readily available before the patient arrives. Performing phlebotomy, administering injections and immunizations, obtaining EKGs, collecting laboratory specimens, and assisting with clinical procedures as needed. Assisting physicians during examinations and procedures while maintaining a professional, efficient, and reassuring patient experience. Reviewing laboratory and diagnostic results with the physician, facilitating appropriate follow-up, and communicating results and recommendations to patients when appropriate. Managing prescription refill requests, patient portal messages, telephone calls, prior authorizations, and other clinical communications in collaboration with the physician. Coordinating referrals, diagnostic testing, specialist appointments, and obtaining outside medical records. Maintaining accurate and timely documentation in Epic while adhering to HIPAA, OSHA, and practice policies. Preparing and maintaining examination rooms, stocking clinical supplies, monitoring inventory, and ensuring work areas remain clean, organized, and ready for patient care. Delivering concierge-level service by building meaningful relationships with patients and providing compassionate, personalized care with every interaction. Qualifications The ideal candidate will have: Previous experience as a Medical Assistant in a physician practice. Strong phlebotomy and clinical skills. Experience with electronic medical records (Epic experience preferred). Excellent interpersonal, written, and verbal communication skills. Strong organizational skills with exceptional attention to detail. The ability to prioritize multiple responsibilities while maintaining accuracy. A positive attitude, strong work ethic, and willingness to assist wherever needed. The ability to work independently while also thriving as part of a collaborative clinical team. What We're Looking For We're looking for someone who genuinely enjoys caring for patients and takes pride in delivering exceptional service.

The ideal candidate is:

Compassionate and patient-focused. Reliable, dependable, and punctual. Professional in appearance and demeanor. Curious, proactive, and eager to learn. Calm under pressure and able to adapt to changing priorities. A critical thinker with excellent judgment and strong problem-solving skills. Comfortable taking ownership of responsibilities and following tasks through to completion. A collaborative team player who values communication, accountability, and mutual support. Our Medical Assistants are expected to think critically rather than simply complete tasks. We value team members who anticipate needs, identify potential issues before they arise, take ownership of their responsibilities, and work collaboratively with physicians to provide an exceptional patient experience. If you're someone who enjoys being one step ahead, takes pride in your work, and wants to play an active role in delivering outstanding patient care, you'll thrive at Exceptional Health. Why Exceptional Health? At Exceptional Health, we believe healthcare should be personal. Every member of our team contributes to creating an experience that is warm, attentive, and centered around the patient. We foster a supportive, collaborative workplace where professionalism, kindness, and continuous improvement are valued every day. If you're looking for a practice where your work is appreciated, your ideas are welcomed, and you'll have the opportunity to make a meaningful impact on patients' lives, we'd love to hear from you. Please apply here and/or email with your resume. Thank you!

Job Type:

Full-time Pay:

From $72,500.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Epic:

2 years (Required) Medical administrative support: 2 years (Preferred) medical assistant: 3 years (Required)

Work Location:

In person