Medical Administrative Assistant Location:

Hagerstown, MD Job Type:

Full-Time Schedule:

Monday-Friday | Set Schedule |

No Weekends Pay:

$17.00 per hour

Benefits:

Full Benefits Package + 401(k) About Us We are a growing, patient-focused medical practice dedicated to providing exceptional care while creating a professional, welcoming, and positive experience for every patient. We are looking for a dependable, organized, and personable Medical Administrative Assistant to join our team in Hagerstown, Maryland. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. Position Summary The Medical Administrative Assistant will support the day-to-day administrative operations of the practice while serving as an important point of contact for our patients. The ideal candidate will be professional, friendly, detail-oriented, and comfortable balancing multiple responsibilities. You will work closely with patients, providers, and other members of the team to ensure the office operates efficiently and patients receive an exceptional experience from check-in through check-out. Responsibilities Greet patients and visitors in a warm, professional, and welcoming manner. Answer incoming phone calls and assist patients with questions and scheduling. Schedule, confirm, and reschedule patient appointments. Assist with patient check-in and check-out. Collect and verify patient demographic and insurance information. Maintain accurate patient records and documentation. Scan, upload, and organize medical records and other documentation. Assist with referrals, authorizations, and medical records requests. Communicate with patients regarding appointments, paperwork, and other administrative needs. Coordinate with clinical staff and providers to ensure a smooth patient flow. Maintain a clean, organized, and professional front-office environment. Protect patient privacy and maintain HIPAA compliance. Assist with general administrative tasks and special projects. Provide exceptional customer service and contribute to a positive patient experience. Qualifications High school diploma or equivalent required. Previous administrative, customer service, or medical office experience preferred. Healthcare experience is a plus but not required. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Comfortable using computers and learning electronic medical record (EMR) systems. Ability to multitask and prioritize responsibilities in a busy office. Professional, positive, and dependable attitude. Ability to work effectively as part of a team. Strong commitment to patient confidentiality and professionalism. Compensation & Benefits $17.00 per hour Full-time Monday-Friday schedule Set schedule No weekends Full benefits package 401(k) retirement plan Paid time off Paid holidays Opportunities for professional growth and advancement Supportive and team-oriented work environment Why Join Our Team? We believe that excellent healthcare starts with excellent people. Every interaction matters, and our administrative team plays a critical role in making patients feel welcomed, respected, and cared for. If you're dependable, organized, personable, and looking for a stable Monday-Friday position with full benefits and a 401(k), we'd love to hear from you. Apply today to join our team in Hagerstown, Maryland!

Pay:

$17.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person