Clinical Performance Medical Assistant Summary Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the

Role:

The Clinical Performance Liaison- Medical Assistant provides multi site clinical support across LifeBridge Health Medical Group practices. This role rotates throughout the practices to reinforce standardized workflows, strengthen clinical quality and safety, and support staff development. The MA receives day to day guidance from the Clinical Operations Supervisor and functions within the Maryland scope of practice and LifeBridge Health Medical Group policies, serving as a resource to Medical Assistants, providers, and practice leadership.

KEY RESPONSIBILITIES

Conducts routine visits to sites to evaluate daily operations, identify workflow challenges, and promote standardized practices. Conducts site readiness including room stocking, equipment functionality, and supply expiration. Assists clinics in adopting consistent operational practices across sites. Supports the development of Medical Assistants by providing hands on training and reinforcing clinical expectations. Assists with onboarding activities for new clinical staff across multiple sites. Participates in quality reviews and readiness activities. Supports coordination between primary care and specialty practices.

REQUIREMENTS

Education:

HS Diploma/GED required

Experience:

2-4 years of experience, strong communication, organizational and customer service skills. Experience with EHR systems and clinical documentation.

Certifications/Licenses:

Medical Assistant certification, American Heart Association Basic Life Support CPR Must be able to travel between LifeBridge Health Medical Group sites.

Additional Information What We Offer:

Impact:

Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth :

Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support:

A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits :

Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of

CARE BRAVELY

—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.