The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Mayo Hospital Department:

Physician Practice Central Ops Position is located:

Mayo Hospital Work Type:

Full Time Hours Per Week:

40

Hour/Week Work Schedule:

No Hours Assigned Salary Range :

$ 22.30 - $34.22

Exempt:

No Summary:

Provides direct and in-direct patient care under direction of office leadership. Performs duties such as routine intake of patients which includes taking vital signs, performing point of care testing as appropriate and assuring patients understand their discharge instructions. May also be required to transport patients. They will also be required to answer phone messages, propose orders per the JPP and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete.

Responsibilities :

Communicates and interacts with patients and families, physicians, peers and other health care members to maximize successful customer outcomes and maximize function of the unit. Orients patient to hospital environment and routine. Attends and serves on one-unit committee or educational peer opportunity to improve quality and/or engagement. Documents all aspects of patient care in a timely manner. Participates in unit quality improvement initiatives. Provides care in accordance with the patient's plan of care. Label and Delivers specimens per policy. Maintains a safe environment complying with policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed. May perform other duties upon request.

Other Information:

Education and Experience:

BLS certification kept current. Practicing as a MA for a minimum of 4 years within the organization (required to apply for MA III status). Employed for a minimum of 1 year as a MA II within the organization. Current registration/certification. Practice Manager approval for advancement. In good standing regarding attendance. Have obtained a minimum of a "Meets" on their most recent performance evaluation. Not have any form of corrective action in the last 12 months.

Required Minimum Knowledge, Skills and Abilities:

Demonstrate system values and integrates them into daily practice. Actively support patient-centered care with sensitivity and respect for the diversity of human experience. Ability to work independently and in a team atmosphere. Basic ability to use and navigate NLH employee applications, such as to review pay statements, record timekeeping and to send and receive emails. Ability to provide age-appropriate care. Ability to be adaptable to a fast-paced ever-changing environment. Skilled in exemplary customer service skills and demonstrate consistent use of Caring Behaviors. Ability to communicate well with all members of the healthcare team. Ability to work closely under the direction of a Registered Nurse. Ongoing verification of level of practice as evidenced by the completion of the Medical Assistant Clinical Ladder Verification Tool. Submission of the Verification Tool at the time of their annual evaluation to maintain their current status. Competencies and Skills Behaves with

Integrity and Builds Trust:

Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

Cultivates Respect:

Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.

Fosters Accountability:

Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

Practices Compassion:

Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education Required High School Diploma/General Educational Development (GED) Required Experience 4 year/years of Relevant Work Experience Working Conditions Lifting, moving and loading 30 to 50 pounds. Alternate shift schedules (day, evening, nights, weekends). Questions?

Contact Talent Acquisition:

phone: 207-973-7100 email: talentacquisition@northernlight.org Dover- Foxcroft, Maine, NL Mayo, Critical Access Hospital (CAH) Rural Health Care