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Medical Assistant Associate

University of Michigan

•Ann Arbor

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Details Posted:

10-Sep-26

Location:

Ann Arbor, Michigan Categories:

Staff/Administrative Internal Number:

278217 The IPOP Medical Assistant is accountable for the delivery of direct patient care of patients undergoing cell and gene therapy and perform and assist with clinical procedures, maintain equipment, perform laboratory procedures and provide direct patient care.

Patient Intake:

Responds to general patient inquiries about clinic operations within their scope of practice.

Rooms patients and perform standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned.

May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.).

Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate

Patient Care:

Assisting and managing the daily needs throughout the patient's admission to the IPOP unit.

Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.

Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.

Performs medical laboratory/Point of Care (POC) testing and assists providers/nursing per competency or formal training with direct patient care that may include treatments, tests, or procedures.

Quality Control testing of POC equipment.

May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.

Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.

Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).

Queue and pend medication renewals.

Take pictures and/or upload media according to Ambulatory Care guidelines.

Observes patient status, report changes, and document accordingly.

Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.

Inform patients of normal test results within their scope of practice.

Documents into MiChart within scope of practice

Cleans, stocks, and organizes patient bays and rooms (exam and supply rooms)

Processes forms and in basket messages through MiChart.

May assist with prescription or procedure prior authorizations within scope of practice.

Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.

Transport and prepares surgical instruments for sterile processing.

Supports orientation and/or shadowing opportunities as assigned.

Participate in regulatory readiness processes.

Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings)

Perform other related duties within scope of practice as assigned

Support for FACT accreditation and regulatory compliance. Physical Requirements

This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. High school diploma or GED

Completion of a Medical Assistant program or current enrollment in, or completion of course working a healthcare professional program (e.g., medical school, PA program, nursing program, correlated clinical training) OR an equivalent combination of education and experience (1

•3 years).

Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology

Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1

•3 years)

Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA)

Hours:

40 hrs/wk, Monday

•

Sunday Shift:

Days:

Variable days of the week; including weekends and holidays. Variable shift lengths. Flexibility required. The standard hours of operation for the IPOP unit are variable. Weekend and holiday hours added based on patient needs. This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. Create a Job Match for Similar Jobs

About University of Michigan

•Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.

For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance. Connections working at University of Michigan

•Ann Arbor

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