We are looking for a detail-oriented Medical Assistant to support a busy mental health services team in Michigan. This contract position with permanent potential is ideal for someone who can manage clinical administrative tasks with accuracy, respond professionally to patient needs, and keep daily schedules running smoothly. The right candidate will bring prior medical office experience, strong communication skills, and the ability to adapt quickly in a fast-paced environment.

Responsibilities:

Coordinate appointment calendars for nursing staff and physicians, ensuring visits are arranged efficiently and updated accurately. Process medication refill requests by gathering needed information and routing items to the appropriate clinical team members. Secure insurance approvals and authorizations for services and follow up on outstanding requests as needed. Answer incoming calls, assess the nature of each inquiry, and provide timely follow-up or direct concerns to the proper staff. Maintain accurate patient information within the electronic medical record system and support day-to-day administrative documentation. Verify insurance coverage details before visits or services to help reduce scheduling and billing issues. Assist with general front-end medical office support, including patient communication and coordination of care-related tasks. At least 2 years of experience working as a Medical Assistant or in a comparable medical office support role. Working knowledge of medical terminology and the ability to use it accurately in daily tasks. Experience with insurance verification and obtaining prior authorizations. Familiarity with electronic medical records and confidence navigating EMR systems efficiently. Strong scheduling and appointment coordination skills in a clinical setting. Clear verbal and written communication skills with a detail-oriented and patient-focused approach. Proficiency with Microsoft Office and standard administrative software used in healthcare environments. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .