Are you looking for a meaningful full-time role where your organizational skills and compassion truly make a difference? South Shore Counseling and Psychological Services is seeking a friendly, dependable, and detail-oriented Patient Intake & Administrative Assistant to join our administrative team. This role is ideal for someone who enjoys working directly with patients, handling phone interactions, completing intakes, and verifying insurance information in a supportive mental health setting. Our practice has proudly served individuals and families on Long Island since 1985 and is home to a team of 70+ mental health professionals. If you thrive in a fast-paced but purpose-driven environment and enjoy helping people feel supported from their very first call, we'd love to meet you.

Schedule:

Monday-Friday, 9:00 AM-5:00 PM (no evenings or weekends)

Work Location:

In person Responsibilities Answer a busy multi-line phone system and assist patients in a professional, calm, and friendly manner Complete new patient intakes and gather required information Enter and maintain accurate patient demographic information Verify insurance eligibility and benefits using insurance portals Assist patients in understanding their insurance coverage and copays Support the administrative and billing team as needed What We're Looking For Experience in a medical or mental health office, or strong customer service experience in a healthcare setting Excellent communication skills, both verbal and written, with strong phone etiquette Strong organizational and clerical skills with attention to detail and accuracy Proficiency with Google products Ability to manage multiple tasks while staying organized and focused Dependable, professional, and friendly demeanor; someone who brings calm to a busy day and is a team player. Training provided for the right candidate What We Offer Supportive, team-based work environment Opportunity to work in a respected and growing mental health practice Training and ongoing support Paid time off Partial contribution toward employee health insurance 401(k)

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person