Description:

Administers patient care and therapeutic measures as directed by and in assistance to the medical provider staff.

Job Responsibilities:

Room/Prepare patients for provider visit: height/weight, vitals, med reconciliation, verify allergies, social history/smoking status, verify pharmacy, and prepare refills. Follow health maintenance and chronic care protocols and enter as appropriate into chart/alert provider. Set up room/prepare patient as appropriate for procedures/examinations; chaperone visit as needed.

Perform pre-visit planning:

Utilize software tools and chart review to anticipate health maintenance, preventive and chronic care needs of each day's scheduled patients and assess where acute visits may be accommodates. Huddles as needed with providers, care managers and other care team members (Patient Engagement, PSRs). Maintains patient flow by preparing patients for their visits with providers. Assists Providers in responding to patient needs related to medications, lab results, procedures, preventative/health maintenance measures. Collects and labels lab specimens. Provide age and patient appropriate screenings (eg Hearing/vision screening) and document/report as appropriate. Monitors and maintains exam room supplies through regular inventories and restocking. Completion of medical forms, record transfers, lab and x-ray requisitions as required when working in tandem with a provider. Adheres to all organizational infection control policies and procedures. Maintains accurate nursing notes in patient's medical record according to organizational protocols. Actively participates in quality improvement efforts. Preload new patient clinical chart information/history: Immunizations, Medications, Problem Lists, Past Medical/Social/Family history. Initiates and completes all parts of medication prior-authorization requests based on insurance requirements. Maintain accurate and pertinent documentation in EHR according to guidelines in "Documentation of the Patient Record". Any other reasonable requests by management. Must be available to start at 7am

Requirements:

Skills/Qualifications:

Excellent communication and organizational abilities Working proficiency with MS Office (Word, Excel, Outlook) Addresses all patients in a courteous, respectful, and professional manner.

Required Education and Experience:

Minimum high school diploma or equivalent Completion of an accredited medical assisting program preferred One year experience in a medical office (or related) environment preferred.