Clinical Assistant

3039 S Hwy 97, Redmond, OR, 97756

Full-time Job Description

Norco is currently seeking an individual to fill our Clinical Assistant position. The Clinical Assistant is responsible for the coordination of all Category II and III equipment set-ups and staff scheduling as directed. The Clinical Assistant acts as a liaison between Norco clinicians and referral sources, and trouble shoots questions and problems with patients/clients. Other responsibilities include, but are not limited to: Work with patients, physicians, therapists, insurance companies, and referral sources to optimize the equipment needs for clients

Obtain necessary documentation and authorizations required for equipment coverage

Assist with clinical, sales support, and home transition staff, as necessary

Assist customer service staff to coordinate respiratory-related discharges

Coordinate RT/Clinician schedules and patient set-ups, answer and route clinical staff/patient communication

Perform other tasks as assigned or necessary Qualifications High school graduate or equivalent

Ability to work with a diverse group of people in a caring, personable manner

Previous homecare experience is preferred

Excellent public relations and customer service skills

Excellent verbal and written communications skills, including phone demeanor

Ability to read written materials, PC screen, etc.

Excellent office skills - (Microsoft Office, Docuware applications)

Ability to lift up to 25 lbs frequently and over 50 lbs occasionally to a height of 36 inches Benefits

Norco offers a competitive compensation/benefit package, including: Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA) Medical and Dependent Care Flex Accounts (FSA)

Life Insurance provided at no cost to employee by Norco Supplemental Accident, Disease, and Life Insurance options

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products sold by Norco Company Information

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP). At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live. Norco, Inc is an Equal Opportunity/Affirmative Action EmployerNorco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Norco, Inc is a Drug-Free workplace.