A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.
Medical Assistant Job Description Lamb Medical & Aesthetics is an exciting and unique multi-service concierge-style medical practice specializing in personalized primary care, wellness, and advanced aesthetic medicine. Our services include comprehensive concierge primary care, weight management support, wellness therapies, wrinkle-relaxing injectables, dermal fillers, skin rejuvenation, IV therapies, wellness injections, and aesthetic treatments utilizing industry-leading technology and devices. Lamb Medical & Aesthetics is driven by professionalism, compassion, dedication, and a passion for wellness and aesthetic medicine. We are looking for someone who shares these values and is excited to grow alongside our team. The ideal candidate for this role is energetic, dependable, detail-oriented, and thrives in a fast-paced environment. They should demonstrate leadership skills, excel at problem-solving, and genuinely enjoy building authentic relationships with patients while providing exceptional clinical and customer support. Lamb Medical & Aesthetics is proud to offer a positive, family-style work environment with industry-leading wages, employee benefits, professional growth opportunities, and generous discounts on products and services in appreciation for your hard work and loyalty. We will only consider candidates who meet all qualifications. We are seeking an experienced, friendly, and motivated Medical Assistant to support our growing concierge primary care, wellness, and aesthetic practice.
RESPONSIBILITIES
The opportunity to join our exceptional team involves wearing multiple hats while providing elevated front desk, clinical, wellness, and aesthetic support within a thriving Concierge Primary Care and Aesthetic Practice. Our practice combines personalized concierge medicine with advanced wellness and aesthetic services including Botox, Dysport, Juvederm, Restylane and other fillers, facials, chemical peels, microneedling, DiamondGlow treatments, wellness injections, IV therapies, and medical-grade skincare including ZO Skin Health and SkinMedica. Reception & Patient Experience Support Provide exceptional concierge-level customer service by answering phones professionally, scheduling patients, educating patients on services and treatment options, checking patients into and out of the office, and ensuring every patient feels welcomed, valued, and cared for throughout their experience. Support a luxury patient experience by maintaining professionalism, organization, and strong attention to detail in all patient interactions. Clinical & Medical Assistant Support Provide high-level clinical support including obtaining vital signs, administering vaccinations as permitted within scope, phlebotomy, specimen processing, medication preparation support, wellness injections as delegated, assisting with IV preparation and monitoring support, and assisting providers with medical and aesthetic procedures. Medical Assistants are expected to support safe, efficient, and high-quality patient care while working closely alongside physicians, nurse practitioners, physician assistants, and nursing staff. Responsibilities include assisting with medication and supply management, inventory organization, stocking and preparing treatment rooms, maintaining sterilization and cleanliness standards, and ensuring all clinical spaces remain organized, compliant, and patient-ready throughout the day. Additional responsibilities include maintaining a beautiful, welcoming, patient-centered environment that aligns with the elevated experience of the practice. Medical Assistants play an essential role in supporting patient comfort, education, workflow efficiency, and overall patient satisfaction. Strong communication skills, attention to detail, organization, adaptability, and the ability to anticipate patient and provider needs are essential for success in this role. Provider Support & Clinical Coordination Support providers and nursing staff through proactive chart preparation, visit coordination to help ensure efficient, personalized, and high-quality patient care. Responsibilities include gathering patient information, obtaining outside records, organizing labs and documentation, assisting with executive physical preparation. Medical Assistants are expected to support efficient patient flow throughout the day while partnering closely with providers and clinical staff to maintain a highly organized and detail-oriented clinical environment. Candidates should be comfortable multitasking, prioritizing responsibilities, and adapting to the changing needs of a fast-paced concierge and aesthetic practice. Patient Relationship Management & Practice Growth Exceptional patient care and relationship-building are key components of this role. Patient volume is intentionally lower than traditional practices, allowing for a more personalized and comprehensive patient experience. Team members are expected to build genuine relationships with patients while delivering the highest level of professional and compassionate care. Responsibilities also include personalized patient follow-up, callbacks, retention strategies, patient education, and supporting practice growth through cross-referral of wellness, aesthetic, and concierge services when appropriate. Candidates should feel comfortable discussing services confidently and helping patients navigate treatment options that align with their goals. Teamwork & Culture Candidates should thrive in a collaborative, fast-paced environment and be willing to support both clinical and operational aspects of the practice. Flexibility, professionalism, positivity, discretion, and a passion for wellness, aesthetics, and concierge medicine are essential to success in this role. Maintain clear, professional, and respectful communication with patients, providers, and team members. Help create a positive team environment by addressing concerns calmly, staying solution-focused, and handling conflicts professionally and respectfully. Demonstrate strong listening skills, teamwork, and a willingness to give and receive constructive feedback while supporting both patient satisfaction and overall team success.
OUR TEAM MEMBERS ARE
… Reliable, mature, and comfortable working independently while also collaborating as part of a team Organized, proactive, detail oriented, and adaptable in a fast-paced environment Professional with exceptional communication, interpersonal skills, and a concierge-level approach to patient care Warm, positive, and emotionally intelligent with the ability to anticipate patient and provider needs Tech savvy and comfortable utilizing EMR systems, scheduling platforms, and patient communication tools Familiar with social media platforms including Facebook and Instagram Comfortable educating patients on wellness, aesthetic, and concierge services Passionate about wellness, aesthetics, preventative health, and building meaningful patient relationships Accountable, dependable, and willing to take ownership of responsibilities Energetic, considerate, and intentional in their actions while maintaining a calm and professional demeanor Committed to maintaining a polished, professional appearance in clinic-provided attire or professional clothing consistent with the elevated experience of the practice
QUALIFICATIONS
Graduate of an accredited Medical Assistant program preferred Minimum of 2 years of clinical or medical office experience preferred Current CPR certification required Phlebotomy experience preferred Strong customer service and communication skills required Experience in aesthetics, wellness, concierge medicine, or dermatology is a plus Marketing and social media knowledge is considered an asset Valid driver's license, reliable transportation, and cell phone required
COMPENSATION
Lamb Medical & Aesthetics offers competitive compensation based on experience, along with opportunities for performance-based bonuses and incentives. Team members also enjoy employee discounts on products and services, ongoing training opportunities, and a supportive environment focused on professional growth and success.
JOB TYPE
Full-time or Part-time
BENEFITS
Generous employee discounts on products, wellness services, and aesthetic treatments Competitive compensation packages Possible generous commission and bonus opportunities 401(k) with match after 1000 hours worked 401(k) matching Flexible scheduling Free parking Health insurance stipend (FT) Paid time off (FT) Paid training and/or On-the-job training Professional development assistance CME assistance Disability offerings (FT)
SCHEDULE
Day shift Some flexibility may be required based on patient and practice needs
ABILITY TO COMMUTE
Canonsburg, PA 15317: Ability to reliably commute or relocate prior to starting work preferred
WORK LOCATION
In person
Job Types:
Full-time, Part-time Pay:
$17.00 - $29.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Free parking Health insurance On-the-job training Paid time off Paid training Professional development assistance Ability to
Relocate:
Canonsburg, PA 15317: Relocate before starting work (Preferred)
