Description We are looking for a Flu Clinic Inventory Assistant to support clinic operations in Providence, Rhode Island through hands-on device coordination, staff assistance, and supply readiness. This is a Contract position suited for someone who is organized, responsive, and comfortable helping resolve routine equipment and connectivity issues in a fast-paced clinic setting. The person in this role will help keep tablets, jetpacks, and administrative materials prepared, tracked, and ready for daily use while providing dependable frontline support to clinic staff.

Responsibilities:

• Respond to incoming calls during clinic operations and assist staff with day-to-day questions or urgent support needs.
• Act as the first point of contact for routine issues, resolving straightforward concerns and escalating more complex matters to the appropriate team members.
• Maintain accurate records for tablets and jetpacks issued to staff, ensuring equipment assignments are clearly tracked.
• Prepare devices for clinic use by packing and unpacking tablets and jetpacks for distribution and return.
• Charge, clean, and sanitize tablets and jetpacks so equipment is ready for the next deployment.
• Provide basic technical support for devices in the field, including assistance with connectivity, login, and application performance issues.
• Troubleshoot common jetpack problems such as charging status and wireless connection concerns.
• Restock, reset, and organize administrative supply bags after each clinic to ensure materials are complete and ready for future events. Requirements
• Experience with inventory tracking or equipment logging in an administrative, clinic, or support environment.
• Ability to troubleshoot basic technical issues involving tablets, mobile hotspots, and related devices.
• Strong organizational skills with close attention to accuracy when managing assigned equipment and supplies.
• Comfortable answering calls and supporting staff in a busy operational setting.
• Ability to follow procedures for cleaning, charging, packing, and preparing devices for reuse.
• Good communication skills and sound judgment when escalating issues to the appropriate personnel.
• Dependable and able to manage multiple support tasks with minimal supervision.

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