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Medical Administrative Assistant / Exercise Tech

Job

US Physical Therapy

Sioux Falls, SD (In Person)

Full-Time

Posted 3 weeks ago (Updated 20 hours ago) • Actively hiring

Expires 8/4/2026

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Job Description

Company DescriptionProActive Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.

Job DescriptionJoin ProActive Physical Therapy as a key member of our team, where your dynamic energy and friendly demeanor will contribute to the seamless flow of patient interactions. As a Medical Administrative Assistant / Exercise Tech, you will be the linchpin between check-in, treatment, and check-out processes. Your responsibilities extend to managing patient accounts related to scanning into the electronic medical records, taking over the counter collections payments, and account reconciliation. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.

Greet patients with warmth and provide exceptional customer serviceManage phone inquiries and assist with appointments through electronic schedulingConduct efficient data entry and maintain patient charts and electronic recordsVerify and update patient personal and financial informationHandle insurance benefit verification and processingCollect, post, and deposit patient paymentsPerform general administrative tasks: faxing, filing, and other assigned dutiesGenerate and complete statistical reportsProcess clinic bills for payment, if assignedInvestigate and resolve discrepancies on patient accountsCollaborate with the team to deliver outstanding customer service to patients and healthcare providersAssist with patient set up / transitions between equipment Assist with treatment room set up and clean upMaintain therapy equipment / office equipmentEnsure a clean, neat clinic environmentQualificationsHigh school graduate or equivalent, college degree preferred1+ years of previous medical front office experienceStrong telephone etiquetteProficient in Word and ExcelPrevious experience with medical software preferredAvailable and flexible with your hoursDetail-oriented with excellent time management and organizational skillsTeam player attitude and energetic with a focus on excellent customer service
Additional InformationPerks:
Competitive compensationExcellent benefits package, including 401k, health, dental, and generous paid time offMultiple opportunities for professional development, specialization, and leadershipFamily-friendly work environmentEmployee discount plansEmployee Assistance Program (EAP)Investment from a company that wants you to succeed and thrive