Hormones by Design

•Medical Assistant Hormones by Design

•Medical Assistant

PLEASE NOTE EARLY MORNING OFFICE HOURS ARE A MUST

(ARRIVE 10-15 MINUTES

BEFORE CLINIC OPENS

): Monday-Thursday 7:00 AM

•4:00 PM, Friday 7:20 AM

•12:00 PM.

Job Summary:

Medical Assistant needed for our New Braunfels location. Provides exceptional customer service and promotes a professional image and attitude. Needs to be friendly, outgoing, and a multi-tasker (We want you to have fun!). Responsible for assisting Nurse Practitioner & Physician in clinic; patient preparation and basic screening procedures, to assure efficient patient flow. Hormones by Design is a bio-identical hormone replacement therapy clinic. We are now part of the Forum Health family! Expect to work a maximum of 40 hours each week!

ESSENTIAL FUNCTIONS

Medical Assistant Performs initial assessment of patients to include collection and documenting of vital signs, chief complaint, history, allergies, current medication, results of laboratory. Provide assistance to medical providers during examination and treatment of patients, including giving various injections as ordered Maintains a safe environment for patients, customers, self, and other employees Adhere to clinic dress code; Identify yourself to patients and customers on the phone and in person; Responds to phone calls and messages in a timely manner Attends necessary meetings and takes responsibility for content if absent; Maintains professional growth and participates in additional training as needed; Attends meetings on time Assist with daily operation including answering the telephone, scheduling appointments, and other duties as assigned as needed Performs care in accordance with standards of care, Quality Assurance Criteria, and policy and procedure guidelines Greets, comforts, and accommodates patients. Explains clinic policy to patients Schedules Appointments via phone or follow-ups in person. Keeps patient appointments on schedule by notifying provider of patient's arrival Reviews schedule daily and prepares next days schedule (with patient results as appropriate). Answers patient's questions via phone or in person. Consults with physician/provider on questions as needed. Takes messages for co-workers and physicians/providers, and provides accurate information. Monitors online fax system and office email. Returns faxes and emails as appropriate. Ensures patients receive new patient paperwork before their scheduled appointment. Scans all documents (including lab or imaging results) and places them in patient charts as needed. Protects patient's rights by maintaining confidentiality of personal and financial information per state/federal HIPAA guidelines. Maintains operations by following policies and procedures; reporting needed changes. Other job duties as assigned by Office Manager or Providers. Wears scrubs or other proper office attire as decided by the Office Manager. Learns and uses EMR

•Practice Fusion Makes outgoing phone calls including reminder notices to patients. May need to take prescription refill messages and manage refill requests. Ensures all office supplies are stocked. Reports shortages to Office Manager to be ordered. Opens or closes the office as needed.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Participate in other assigned duties as designated by the Office Manager, Practice/Operations Manager or providers.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work performed in an office and clinic setting. Must be able to lift up to 30 lbs. Regularly required to sit, stand, bend, reach and move about facilities. The noise level in the work environment is usually moderate. Work environment may present exposure to virus, disease, and infection.

KNOWLEDGE, SKILLS, AND ABILITIES

Possesses skills and knowledge in the following areas: Must be able to read and write the English language in a legible and understandable manner. Must be able to read and write the English language in a legible and understandable manner. Must possess basic computer skills. Must possess the ability to make independent decisions when circumstances warrant such actions. Must possess the ability to deal tactfully with patients, physicians, insurance companies, suppliers, and personnel. Must be knowledgeable of medical practices and procedures

Requirements:

2 year min. of Medical Assistant Experience 2 years of EMR experience Required education: High school or equivalent Required experience:

Medical Assistant:

2 year

Job Type:

Full-time Starting Pay:

$20 Monday-Thursday 6:45AM-4

PM Friday:

7:00AM-12

NOON Job Type:

Full-time Pay:

$20.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Pet insurance Vision insurance

Education:

High school or equivalent (Required)

Experience:

administering injections: 2 years (Required) EMR systems: 2 years (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

New Braunfels, TX 78130 (Required)

Work Location:

In person