Bilingual Medical Assistant (Pediatric Developmental Clinic)

The Medical Assistant will support physicians and clinical staff in providing specialized patient care by performing both clinical and administrative duties specific to the practice's area of focus. The ideal candidate will have strong technical skills, excellent attention to detail, and a commitment to delivering compassionate, patient-centered care. The Medical Assistant's primary responsibilities may vary based on state regulations. Greet and escort patient to exam room, prepare patient for visits by obtaining medical history, current medications, allergies, and chief complaints and document all information in patient medical record. Assist with patient flow to ensure timely visits. Support delivery of high-quality patient experience through excellent customer service and communication with patients, families and other care providers while ensuring a safe patient care environment. Provide assistance to physician and/or advanced practice provider in preparing and conducting medical exams and office procedures under direct guidance and supervision of physician and advance practice provider. . Perform applicable medical procedures collect, and prepare laboratory specimens, administer injections/immunizations, and perform venipuncture, as allowed by state regulations. Communicate information and instructions to patients as directed by physician, advanced practice provider, or nursing staff and ensure patient's understanding of the information. Assist with scheduling of tests, treatments, and follow-up appointments, and communicate test results to patients. Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required. Respond to calls and requests for referrals and appointments, triage and process messages, and requests from patients, clinic staff, referring physicians and pharmacies. Maintains patient files, records, and other information. Other duties as assigned.

Education:

Diploma from an accredited program for Medical Assistants required. Certification as a Medical Assistant preferred or as required by State CPR/BLS certification preferred

Experience Industry:

Healthcare Experience:

1+ years in an office-based setting preferred. Pediatric Office experience is strongly preferred.

Skills/Abilities:

Must have the ability to follow universal precautions, OSHA standards and HIPAA regulations Strong verbal and written skills Superior customer service skills High level of professionalism Ability to maintain patient confidentiality. Bilingual (English/Spanish) strongly preferred.