Job Summary:

The Medical Assistant is administratively responsible to the Nurse Manager and works under the daily direction and clinical orders of the provider staff. Medical Assistants provide a wide range of clinical and administrative support to healthcare providers in a community-based setting. They play a crucial role in ensuring efficient and patient-centered care, from patient intake and vital signs to assisting with procedures and maintaining medical records.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Job Functions/Responsibilities:

Clinical FunctionsPatient careMaintains patient, staff confidentiality according to Northern Counties Health Care policy and state and federal law.

Review charts prior to patients scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and accessible to the provider.

Obtains and records patient vital signs, height, weight and reason for visit. Performs vision screening and test for color blindness, includes patient education materials as necessary.

Directs patients to exam rooms; assists in preparing patients for examinationAssists providers with patient examinations and proceduresInteracts with patients regarding clinical complaints for effective and immediate response and resolution. Refers any patient complaint to Nurse Manager/ Practice Manager for resolution.

Carries out appointments for patients requiring blood pressure checks, throat cultures as prescribed by the providerRecognizes emergency situations, seeks assistance and intervenes appropriatelyDocuments care actions and patient responses in the electronic medical record,Organizes and prioritizes care with minimal assistance.

Maintains patient education literature for distribution.

Specimen collectionPerforms venipuncture following successful trainingPerforms capillary stick, collects urine specimens, performs testing for occult blood in stool. Handles all specimens using Standard Precautions, infection control and hazardous waste removal practices, may perform PT/INR finger stick.

Completes lab forms through Computerized Physician Order Entry. Processes laboratory samples and ships to reference labsDiagnostic testingPerforms EKGs, pulmonary function tests Administrative FunctionsParticipates in quality assurance activities and all training seminars. Orders all medical supplies, verifies shipments, resolves backorders and initiates returns, as appropriate.

Ensures adequate supply of clean linens. Perform quality checks on all office clinical machines. Reports equipment malfunction to the Practice Manager.

Assists nursing in quality control of medications by checking expired medications.

Fundamental ProceduresSets up for patient exam, instrument trays for procedures, including sterile procedures.

Cleans, wraps and sterilizes instruments. Takes wrapped instruments to sterile processing as appropriate within the practice. Cleans and monitors the sterilization equipment.

Keeps nursing area, lab area, medical storage area, patient exam rooms stocked, clean and orderly.

Performs similar or related duties as requested.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications:

High school diploma or equivalent requiredBasic Life Support for Health Care Providers certification required upon employment and must be maintainedMinimum one-year experience in a community health center, medical office, or similar setting preferredCertification from an approved course of medical assistant or nursing assistant study preferredFamiliarity with public health and community health issuesEffective verbal and written communication skills appropriate to diverse patient populationsAbility to work collaboratively in a team setting with staff at all organizational levelsSkilled in multitasking, handling interruptions, and managing unexpected situationsBasic medical office lab test competency requiredComputer literacy required, including Microsoft Word, internet/intranet, EMR systems, and keyboardingWorking knowledge of ICD-9/10 and CPT coding preferredKnowledge of and adherence to Standard PrecautionsAbility to maintain confidentialityPhysically able to lift up to 50 pounds, 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