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Essity
Director of Commercial Operations, Health & Medical
Career Insights for Medical Director
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Based on North Carolina data
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What they do
A Medical Director directs and manages a medical practice, clinic, lab or public health program. Organizes and manages of staff physicians, policy implementation, and ensures that standards for medical care are communicated and maintained.
$251,924 / year median in North Carolina
+17% projected growth
Job Description
Director of Commercial Operations, Health & Medical
Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide. Working at Essity is more than a career, it is w you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team w you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosp. About the Role As Director, Commercial Operations for the Health & Medical Business Unit in the US, you will lead and optimize our Commercial Operations function, driving commercial excellence across four key pillars, Contracting, Commercial Analytics, Pricing and Commercial Training. As a member of the US Leadership Team, you will play a critical role in enabling profitable growth, improving commercial effectiveness, and supporting data-driven business decisions across the organization. You will lead an organization of approximately 20-25 employees through four direct reports responsible for Contracting, Commercial Analytics, Pricing, and Commercial Training. Contracting is a key area of focus within this role, supporting strategic relationships across GPOs, hospital systems, and major healthcare customers. This will be a hybrid position and the ideal candidate should live in Charlotte, NC. What You Will Do
- Lead and develop the Commercial Operations organization, including Contracting, Commercial Analytics, Pricing, and Commercial Training functions.
- Lead an organization of approximately 20-25 employees through four direct reports.
- Develop and commercial operations strategies that support business objectives, profitable growth, and operational excellence.
- Provide leadership and oversight of healthcare contracting activities, including GPOs, hospital systems, commercial agreements, and contract governance.
- Drive pricing strategy, pricing governance, and profitability initiatives to maximize commercial performance.
- Oversee commercial analytics, reporting, business intelligence, and performance management to support data-driven decision-making across the organization.
- Partner closely with Sales, Marketing, Finance, Legal, Customer Service, and other key stakeholders to commercial priorities and transformation initiatives.
- Build organizational capability, develop talent, and foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
- Champion process improvement, automation, and scalable commercial solutions that strengthen business performance and customer success. Who You Are
- 10+ years of progressive leadership experience in Commercial Operations, Contracting, Pricing, Analytics, Sales Operations, or related commercial functions.
- Extensive experience in healthcare contracting, including GPOs, hospital systems, commercial agreements, and market access environments.
- Proven success leading managers and multifunctional commercial organizations.
- Experience leading CRM platforms
- Strong understanding of pricing strategy, commercial analytics, revenue optimization, and business performance management.
- Demonstrated ability to influence senior stakeholders and lead organizational transformation across multiple business functions.
- Strong commercial acumen with the ability to translate data and insights into business results.
- Experience in healthcare, medical devices, life sciences, or related industries is preferred.