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VIBE Academies

Front Office & Family Enrollment Manager

Entry-Level JobVerifiedNo experience needed

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What they do

A Clinical Office Manager manages a clinical office in a hospital or other clinical program. Works with the clinic director and other clinicians. Manages clinic business operations and office administration including scheduling, bookkeeping, billing, patient records, equipment and supply orders.

$67,277 / year median in Arizona

-4% projected decline

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Job Description

Front Office & Family Enrollment Manager VIBE Academies Phoenix, AZ Job Details Part-time $20 - $25 an hour 19 hours ago Qualifications School experience Customer service Mail distribution High school diploma or GED Attention to detail Office management Experience working with families with children Full Job Description VIBE Academy —
Phoenix Charter School Hours:
10-15 hours per week to start
Potential Growth:
Opportunity to grow into a full-time position in Spring 2027
Location:
Phoenix, AZ (Exact facility address to be determined) Reports to: School Leader / Founding Operations Team About VIBE Academy VIBE Academy is building a new kind of school for the next generation—an inquiry-based, student-centered, AI-driven educational environment designed to prepare students for a rapidly changing, technology-driven global marketplace.
Our mission is:
To provide every student in America with access to a quality, inquiry-based, student-centered, AI-driven educational environment that helps students develop the skills and competencies necessary in a technology-driven global marketplace. As we prepare to open our first Jacksonville campus, we are looking for a highly organized, welcoming, and dependable Front Office Manager to help create an exceptional experience for students and families and support the day-to-day administrative operations of the school. The Role The Front Office Manager will be one of the first points of contact for VIBE Academy families, students, visitors, and vendors. This person will help prospective families understand and navigate the enrollment process, maintain organized front-office systems, receive packages and deliveries, support student records and administrative processes, and help ensure that the school operates in a welcoming, professional, and organized manner. This role will begin at 10-15 hours per week , with the potential to grow into a full-time school operations position in Spring 2027 as enrollment and school operations expand. Key ResponsibilitiesFamily & Enrollment Support Welcome prospective and current families with warmth and professionalism Meet with families interested in enrolling their children at VIBE Academy Help families understand and navigate the school's enrollment and registration process Assist families in completing required enrollment forms and documentation Follow up with families regarding missing information or enrollment next steps Maintain accurate and organized enrollment information Communicate enrollment deadlines and requirements to families using established school procedures Provide a positive, responsive experience for families throughout the enrollment process Escalate questions or issues requiring school leadership or compliance guidance Student Records & Administrative Support Support the maintenance of accurate student records and information Organize and maintain confidential student and family documentation Assist with student enrollment, withdrawal, and transfer processes Help ensure required documentation is collected and properly filed Support school leadership with administrative recordkeeping and reporting Follow established procedures related to student records, attendance, enrollment, and school operations Maintain confidentiality when handling student and family information Front Office Operations Greet students, families, visitors, and vendors Answer phones and respond to basic front-office inquiries Receive, organize, and distribute mail, packages, and deliveries Maintain an organized, welcoming front-office environment Manage basic office supplies and place orders as needed Assist with scheduling meetings and appointments Maintain organized digital and physical files Support communication between families, school leadership, and staff School Operations Support Assist with day-to-day administrative needs of the school Support family meetings, school events, enrollment events, and other campus activities Help establish simple and efficient front-office systems and procedures Assist school leadership with special projects and administrative tasks Identify operational needs and help address them proactively Follow school policies and procedures and help ensure a consistent experience for families Take on additional responsibilities as the school grows What We're Looking For The ideal candidate is: Warm and welcoming. You enjoy working with families and know how to make people feel comfortable and respected. Highly organized. You pay attention to details, keep information organized, and follow through. Reliable. You understand that a school's front office needs someone who can be counted on. Professional and discreet. You can handle confidential student and family information appropriately. Tech comfortable. You are comfortable learning new software, databases, registration systems, and digital tools. A strong communicator. You communicate clearly, professionally, and kindly with families, students, and colleagues. Resourceful. You can solve problems, find answers, and take initiative while knowing when to ask for help. Flexible. You are comfortable working in a growing school where systems and responsibilities will continue to evolve. Student- and family-centered. You care about creating a positive experience for students and the families who entrust their children to VIBE. Preferred Qualifications Previous experience in a school, childcare, administrative, customer service, healthcare, nonprofit, or family-facing environment Experience with school enrollment, registration, admissions, student records, or front-office administration Experience working with families and children Strong organizational and technology skills Ability to maintain confidentiality and handle sensitive information professionally High school diploma or equivalent; additional education or training is a plus Why VIBE? This is an opportunity to join VIBE Academy at the very beginning of its journey. You won't simply be stepping into an established front-office role—you will help build the systems, processes, and family experience that will become part of the VIBE model as the school grows. The position begins at 10-15 hours per week , with the potential to grow into a full-time school operations position in Spring 2027 . If you are organized, people-oriented, excited about education, and energized by the opportunity to help build something new, we'd love to hear from you. VIBE Academy is committed to creating an environment where every student is known, supported, challenged, and prepared to thrive in the future.
Pay:
$20.00 - $25.00 per hour Application Question(s): Please describe the role you usually play on a team.
Experience:
Office management: 1 year (Preferred) Customer service: 1 year (Preferred)
Work Location:
In person